De-Escalation Skills and Conflict Management | Ep. 175

De-Escalation Skills and Conflict Management | Ep. 175

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Is It Serious? When to Step In and How to Help Teens De-Escalate

When you’re the caring adult in a teen’s life—whether you’re a teacher, coach, mentor, or parent—there’s one question that can keep you up at night: How do I know when a situation is serious enough to need outside help? Listen to episode 175 for practical tools to recognize the signs, manage tough conversations, and teach teens how to do the same.

Key Question
  • How can adults recognize when a situation is serious enough to need outside intervention?
  • What strategies do you use to manage your own emotions when handling tough conversations?
  • How do you help other people manage their emotions and help them de-escalate?
  • How can we help teens know when to intervene or call 911 or get adult help?
What We Cover

00:07  Recognizing Serious Situations and Shock Proofing
05:08  Balancing Curiosity and Intervention
06:36  Proactive Approaches in Schools
09:05  Teaching Self-Awareness and Coping Mechanisms
12:14  Managing Adult Emotions in Crisis Situations
17:18  Helping Teens De-Escalate Their Emotions
23:05  Teaching Teens to Seek Help and Intervene

Knowing the Difference Between What a Teen Says and What They Mean

Teens might repeat things they heard online or from friends, or they might say something shocking just to get a reaction.

Don’t panic—but don’t dismiss it either. The key here is to become “shock-proof.” Let the words hit without overreacting, and then gently ask questions to find out what’s really going on underneath.

Put down your phone, mute the notifications, and be fully present. Kids can feel when we’re distracted, and nothing says “you matter” like eye contact and active listening. If you’re not sure whether a situation is serious, here’s a sign: if a teen is emotionally out of control and can’t regulate themselves—even after 90 seconds—and you can’t calm them either, it’s time to get outside help.

Proactive > Reactive

It’s always better to be proactive than reactive.

That means building a support system before a crisis happens.

Do you have a good relationship with the school’s SRO (School Resource Officer)? Great—lean into that.

Learn the signs of common disorders, keep resources on hand that you can recommend, and stock your office or classroom with stress balls and fidgets.

Teach teens to recognize their own stress signs and practice de-escalation tools before they hit their limit—like punching a pillow, squeezing a soft ball, deep breathing, or simply saying out loud what they’re feeling.

Give them the language to describe what’s going on inside: “My heart’s racing,” “My fists are tight,” or “I feel like I’m going to explode.”

But What About You?

We can’t help teens manage their emotions if we’re falling apart ourselves. So let’s talk about what to do in the heat of the moment.

Start by recognizing your own signs—physical and emotional. The Reticular Activating System in your brain wants to confirm whatever you’re already feeling, so if you’re already frustrated, you’re likely to interpret everything through that lens.

That’s why identifying your triggers ahead of time is crucial. When you feel a reaction coming on, take a beat. Literally—count to three, take a breath, do some box breathing or a 5-senses grounding exercise. Even counting backwards by sevens can break the spiral.

And remember: after about 90 seconds, you get to choose whether or not to stay in that negative emotion. Model for teens what it looks like to be a calm, non-anxious presence. That doesn’t mean pretending everything’s okay—but it does mean showing them healthy ways to cope and come back down.

Helping Others De-Escalate

When a teen is in emotional distress, your job is simple: stay. Don’t abandon them. Even if they say they want to be left alone, stay nearby and show them they’re not alone.

Use distraction, humor, a question out of left field—anything to break the emotional momentum. Re-orient the space by moving to another room or having them sit somewhere new. If it’s appropriate and you have that kind of relationship, offer a hug or a hand on the arm. Sometimes, something as small as clapping your hands and saying, “Hey, I’m right here with you,” can interrupt the spiral.

These are the moments that matter. Are you willing to step into the mess with them? Because kids are worth it.

Teaching Teens When They Should Intervene

We’re not the only ones navigating these moments—our teens need tools to know when they should speak up, step away, or get help.

Teach them that they have three options:

  • Walk away
  • Intervene
  • Get help

Help them understand when emotion tips into “out of control”: when someone can’t be talked down, can’t tell the difference between friend or foe, or when a situation turns violent beyond just pushing. When that happens, their job isn’t to fix it—it’s to find someone who can.

Let’s give teens the confidence to trust their instincts and the tools to make safe, smart decisions.

Some Last Thoughts

Big emotions aren’t the enemy—being unprepared is. With awareness, some practical tools, and the courage to step in when it matters, we can be the steady presence teens need in their stormiest moments.

You don’t have to have all the answers. You just have to be willing to stay, ask questions, and model what it looks like to keep your cool when things get heated.

And hey, if you can do that, you’re already doing more than you know.

Don’t forget to subscribe! Find us on YouTube or wherever you listen to podcasts.
Have a question or a topic you’d love to hear about? Reach out on social media or email us at podcast@teenlife.ngo.
Read Episode Transcript

Karlie Duke 0:07
Music. Welcome to the Teen Life Podcast, where we explore your questions to help you make meaningful connections with teenagers, because no teen deserves to feel alone. Today, we are wrapping up our series with Brenda McAdoo and Brenda, we’re just so thankful that you’ve taken the time to share your wisdom with us. I know me and you know have really benefited, no doubt, from this conversation. And today we’re wrapping up talking about kind of more handling crisis and conflict,

Brenda McAdoo 0:38
which is a great topic. Everybody needs it, yes.

Karlie Duke 0:41
And so if you’re out there listening, whether you work in a school or not, but I feel like, especially for our school people, this is going to be a beneficial conversation. So the first question that I have is, how can adults recognize when a situation is serious enough to need outside intervention?

Brenda McAdoo 0:59
Yeah, absolutely. I think there’s a difference between dealing with this with what kids say, but also dealing with this with what kids do, because I think we talked about in a previous episode about being shock-proof, right? Well, lots of kids will say things right to for shock value, or because they don’t know what the consequences are of what they’re saying or how it’s going to hit adults. Because adults have a vast amount of experience where we have dealt with trauma, we’ve dealt with pain, we’ve dealt with loss, we’ve dealt with suicide, we’ve dealt with a million things, right? And so we take that experience and put it on to what kids say, but they don’t, they don’t have that as a backdrop to the things that they say they’re going to repeat something they heard on Instagram or YouTube, or they’re going to retell a joke, right? That just doesn’t it’s not funny to adults because there’s some morbidity to it, right? And we’re seeing now a lot of kids with jokes that are what adults would consider inappropriate or morbid, right? But it’s they think it’s funny, and so we have to remember sometimes we’ve got to differentiate between behavior, right, that’s actually going on in a kid and the things that they say so being shock-proof first, because we’re trying to determine, are they saying something that they don’t understand, or just for shock value, or is it something they really feel? And that’s a hard thing, I think, for adults, especially you know, whether it’s your parent or you’re in the school dealing with kids, you never want to dismiss what a kid says For the reason that it might be, you know, they might not understand, or it might be shocking. We never want to dismiss and we don’t want to. I mean, especially maybe it’s think about as outrageous, or say, Oh, it’s just because they’re being dramatic. Do we have kids that are dramatic? Absolutely, right? Absolutely but can we differentiate, I think, between a kid being dramatic or something terrible happened to them, they don’t know how to bring it up or discuss it, so they might tell you the really hard thing that happened to them as an aside or almost with a laughing voice or a manner, because they’re not sure how you’re going to take it. Am I going to be believed by the adults who care about me? Am I going to be made fun of all those things? So I know a family years ago whose daughter was sexually assaulted and she came to tell her parents, and they didn’t believe her. That caused them hurt and grief in that family for years, right? So can we differentiate because she said it with a kind of a laughing voice, and because she didn’t know how to talk about it or what to say, and so they just dismissed it and thought that she was just trying to get attention. And so your question, right? Begs like, do we? Do we find some balance in how we talk to kids? And I’m going to bring it back to what all of our superpowers ought to be, is being curious. Can we ask questions? Can we give somebody like, put down your phone. Put down whatever you’re doing, right, whatever it is. Lots of times kids tell stuff when they were driving the car, because they’re not having to look as straight in the face, right? They’re looking forward. So are we. But can you pull over? Can you get to the house and then have that conversation? And if you’re at school, it’s in the passing period, or it’s right before the kids are going out to sports or for the day, and so then can you take the time to come back to them and be able to say, I really do want to talk to you about this. And I ask questions, not that are, you know, confrontational or judgmental, but questions that are truly open and then curious about what they’re going to say, because when kids give that information, especially in the words, right. Right? They probably are asking for your help. They might say it like a statement and act like they don’t need your help, but that’s the cry for help. And so we do have to be able to be responsive in those areas. And then I will say in the behavior, right? How do we determine when we see certain behavior, whether or not we need to intervene? That I think is more important right to think about so where kids are emotionally out of control and they can’t they can’t control themselves, and you can’t help them, that would be a clue that you need to get help outside, outside of your counselor session, or if you’re a counselor at a school or a teacher, student relationship, or even a parent, when emotions are so out of control that they either the crying can’t be helped, or the anger can’t be helped, and it doesn’t diminish. There’s there’s something about and there’s a 92nd rule so open effort runs through your body. You know, you get triggered, or you get angry, and it runs through your system that those chemicals that hit your brain run through your system about 90 seconds. If you have it beyond the 90 seconds you’ve chosen to retain it. So because of that, if they’ve chosen to retain it, or they can’t control retaining right the anger or the high emotion, and you’re not able to help them with any kind of de-escalation techniques or even just the your presence or that type of thing. Then if that happens again and again, then you probably do need help outside you. That does not mean you know you need to go to a doctor and the police and like all that first, but it needs, you need to be willing, right, to talk to other people, to learn about it, to get some resources, because you don’t want to wait too long until you have to take one of those steps, right? You’re forced to. So I think anybody who deals with teens, can we be proactive before we’re forced to be reactive?

Karlie Duke 7:07
What does that look like? You’re saying proactive? Is that, like, I’m trying to think in a school setting, is that going to the police, or is it maybe just pulling in another adult so that you have some backup? Like, do you have any thoughts on what that would practically look like,

Brenda McAdoo 7:21
Yeah, I think, well, our schools, it kind of depends on your relationship with the school resource officer, right? There’s some places where they are so integrated with the counselors and the teachers and the kids that they’re a known, you know, quantity, and they’re an adult that cares about the kids, right? That that absolutely

Karlie Duke 7:40
they’re not going to be seen as a threat as much as a resource.

Brenda McAdoo 7:44
And so, I think that a little bit depends in the schools about what that relationship looks like. But they are always a great resource. But there are tons of other resources, whether that is, you know, learning about disorders, whether it is trying to figure out where the places where I can go to get help for kids that have emotion. Do you start having in your office, stress balls? Do you have start having fidget things? Do you, I mean, are you the teacher, counselor, person that has the ability to like pivot to something else? And I think that’s do we? Do we have the ability to not always deal with the kids the kids the exact same way. Well, if you can’t get control of yourself, then you’ve got to go to the principal, or I’m going to call the police or whatever. Can we have some steps that we can walk through with kids to give them the opportunity to regulate their own emotions and get back in a good place, right?

Karlie Duke 8:35
I actually had a kid in one of my well, he wasn’t in my group. He was talking to the counselor right after my group, and he asked the question. He said, Do you have something safe I can throw? And I was like, what a good question. And she was distracted, and I was like, this isn’t my office. I’m not about to hand you something to throw. But I was like, he recognized in that moment, Yeah, but you’re right, if that’s different than a kid just picking up something and throwing it, then being like, Hey, I feel like I need to do something with my body, yeah. But can we give them safe things to do 100% when they feel that way? And can

Brenda McAdoo 9:04
we teach him to be self aware, to ask the question, I love that he was self aware enough to ask that, right? He recognized I want to hit something. So now there’s a wall, there’s a person, right? Do you have something else I can throw that’s safe? And he’s probably been given that language from people who love him, right? So we have to be that for the kids. So that’s like, one of those, you know, squish balls, right? That just never break and they can’t hit anything. Or it’s the, you know, the little nerf, whatever. So, I mean, there’s, there are so many things that kids that can learn to do to help regulate themselves. So, you know, you get a little bit older as a teen, as an adult, and then you’ll be thinking through, like breathing and sensory things and all those things that we do to kind of manage our emotions, right? But, man, could we have those things ready for kids, especially in the school setting or in the home?

Nino Elliott 9:57
So how I’m gonna back up a second. And I know we’ve talked about it prior to this whole 92nd rule. Is there a way to make that overt to a teenager, or is that something that we just need to cognitively know and watch? Are they? Are they self aware to use that expression enough to know that if 90 seconds, they go this pivot this way or choose this way. Is there a point in time where we can just say, Dude, you got 90 seconds what kind of decision you’re going to make, because after that is going to make a decision on what I get to do or have to do. Does that make sense?

Brenda McAdoo 10:34
I think giving kids language around it to be able to talk about it and not be like when they start to get mad. So you can teach kids language around being self aware, right? That’s fantastic. Like the kid asking you have something safe for me to throw being self aware, but the other piece of it is actually being aware of what’s happening in your body. So with my own kids, I would talk about, okay, you start to feel yourself get angry. Where do you feel it? Because not everybody feels it in the same place. So I feel it right under my neck, and I start getting there’s warmth first, and it spreads, and if I don’t recognize that, so some people feel in the pit of their stomach, some people feel tension in their hands and their shoulders, like there are different, yeah, different areas where people feel the physical effects of the chemicals hitting your brain and you getting angry or distressed, or whatever the strong emotion is, yeah. So I think if we can teach kids, how do you recognize in your body what’s really happening, and can you do that to be able to then take a technique, right, some sort of coping mechanism, to get you through the 90 seconds.

Karlie Duke 11:46
Okay, so pivoting a little bit. You already mentioned, managing emotions, de escalation, so especially for maybe because I think part of this is, if you’re an adult and you’re in a situation where emotions are high, you’re not only dealing with their emotions, you’re also dealing with yours. So if you had to step in or you’re upset, or something happened with the student that you care about, and now not only are you trying to be in the situation and help them, but you have to think through Wait, I’m upset or I’m angry or I’m tense and stressed. So how can do you have any practical tips for helping adults manage their own emotions when they’re in those situations?

Brenda McAdoo 12:27
Yeah, I think that recognition is really key for adults. We should be able to recognize those physical aspects of the high emotion, but I think we also need to recognize what it does to us emotionally. So that’s what it does to us physically, right? So we need to be able to be able to recognize that, so we can see it at the very beginning, there’s something called a reticular activating system. I know there’s a big word, we’re just gonna call it RAS okay, because it doesn’t matter what the science is, but what it does is it amplifies your negative feelings, and it’s a protection, right thing, and so it makes you hyper aware of the things that confirm the negative emotion that you just experienced. I’ll give you an example for an adult. So we’re in a meeting and we’re sitting around a table with some other people. We start to give our opinion about whatever topic is at the table, someone interrupts us, they give their opinion. I’ve now been triggered because I’ve been interrupted. I didn’t get to finish my story. My voice wasn’t heard. All the things, right? So even a small thing like that. So I’m triggered. Now what I begin to watch for is, Does nobody care about my opinion? Am I not want it here at the table, and I’m looking for way. I’m looking for confirmation for how I’m beginning to feel about it. Oh, interesting. So what happens to me is, then when nobody looks back at me or says like, Oh, you got interrupted. Finish your thought, right? Nobody says, finish your thought to me. So now I’m like, Oh, well, nobody wanted to hear me, so not only did that person interrupt me, so now they’re the aggressor, right? So then I’m watching them. Well, they never looked back at me, or they did. They gave me a side eye. I’m just looking for confirmation of how I feel, because that’s what my brain’s doing, right? So can we figure out, can we identify those times where you could put a stop to those things, right, to the continuation of the negative feelings? And that’s the beginning, knowing what happens in your body, and then recognizing if you’re having you know that type of thing RAS happened to you. But then the next piece is, okay, then what do with it? Right? Because, okay, I can recognize it. I can even know I’m starting to feel bad, and then it’s getting worse, right? Because of what I’m experiencing, I’m gonna plot against this. But how could I really make it better, right? So here’s a couple of things. Identify what your triggers are ahead of time, like think about them. What things really bother me? Me so I don’t like diagonal walkers, okay? Because they’re intentionally walking diagonal across the street, and it’s taking twice as long. They could go straight across, and I could go passing my car quicker. I’m impatient. I know that about myself, right? So diagonal walkers irritate me, all right? So, but if I know that, I know it’s just a thing. But if I know that about myself, when somebody starts to go diagonal across the street in front of me, then I turn on the music, I talk about something else, I go, I’m not focusing on them, right? To be able to lessen that trigger. Yeah, and so there are things that we can do, even for little triggers. Now, a lot of us have much bigger triggers, right, because we’ve been hurt before. So on those things where it’s something bigger, we have to be self aware. We’re going to have to choose space. I’ll tell you what I mean about that. So choosing space gives you that moment before you react that allows you to respond to people rather than react. So lots of times that’s taking a breath, somebody says something sassy to you, or they say the one thing, like lots of people don’t like to hear the word no, right? Kids don’t like to hear the word no, but if they say something, you know in that if you can just give yourself a little bit of space to consider your response, that really helps. Not everybody is good at that, and so if you’re not intentional enough to give yourself space, you might want to practice inside your head, naming the emotion that comes up for you. Okay, so naming something actually gives your brain something else to do. And it’s like counting backwards from 100 by seven, it gives your brain something else to do. So any of those techniques, lots of people like will count to three, or hold your breath or do the four corner breathing. There are tons of things you can do. It’s the same sort of things that we do to help people soothe themselves when they have anxiety, right? So Name five things in the room you can see four that you can hear three, right? So there are all these great techniques. They work for high emotion too, because it gives your brain something else to focus on in that space. Just distraction doesn’t work. But if you actually give your brain like that moment to think about something else, then sometimes it can for people.

Nino Elliott 17:35
Because we talked about that 90 second deal earlier, that’s we meant that in the context of teenagers, that’s just as true for an adult, Oh, right.

Brenda McAdoo 17:42
Percent, yeah. And, and for teenagers, they might not be the one choosing after that, because maybe the emotions away. For them, adults get to choose after the 90 seconds whether they’re going to continue the strong emotion or not.

Nino Elliott 17:54
So again, I’m going to back up to another point you made, and this is probably hard in the moment, but if we can be curious of why did I trigger what was it and then start to try to figure that out, be a detective, learn those things, because once we do that, it’s much easier to help someone else when in their distress or in their whatever that they need to figure that out.

Brenda McAdoo 18:18
Yeah, being the non anxious presence, yeah, if you can find calm in yourself, even in times where you’re distressed, when there’s a distressing event, if you can maintain some semblance of self awareness and calm, you can help other people. But if you let yourself get consumed by the high emotion, then you’re not any use for other people, and especially like as adults, we’ve got to be able to do that so that we can help our teens regulate themselves.

Karlie Duke 18:44
What I think sometimes adults put pressure on themselves too, is that I have to pretend like I’m fine and move forward and maybe even not acknowledge it. And when we’re talking to teenagers, especially, you have an opportunity to model for them, hey, maybe you even say hey, that I’m a little triggered right now, or I’m feeling tense, and so I need a minute to take a deep breath before I can continue this conversation. And I think sometimes we see that as a weakness, but really, you’re showing that teenager and you’re modeling, here’s how you can do this. well.

Brenda McAdoo 19:15
yeah, I love that word, like, don’t pretend, right? Don’t pretend. Everything’s okay, because then you’re modeling that to them. Now we have to pretend everything’s okay, all right. Well, the other thing is the going cold. Some people will go like, Okay, I’m not gonna show any emotion. Well, that’s not good for because then they think it’s not okay for them to show emotion to you. And that’s the opposite of what we want for our kids, like we need for them to be able to be safe to show emotion, and that’s what being curious, right? Helps do that,

Karlie Duke 19:45
okay, so in the context of teens, so that is how we can help de escalate ourselves. How can we then move on to helping them do that for themselves and de escalate their own emotions?

Brenda McAdoo 19:57
Yeah, so de escalate. Being helping other people de escalate their emotions a little bit trickier, right? Because we’re not in their head like for at least for ourselves. We’re in our head, but not in their head. But you can do some things that are soothing to other people, and I would say for for teens, don’t abandon them. Man, first thing, right? Being present. That’s what teen life’s all about. Can we be present for kids? Well, when they’re in distress or high emotion, sometimes we’re like, man, you just need to go in the corner and sit or go to your room or but that’s not what they need. They need us to be present, right? And then to help them regulate it, so if for ourselves, being able to give our brain something else to think about is true for them as well. So asking questions, not that are directly about the event that triggered them, but questions around it, so kids upset because they got left out right they see an Instagram post all their friends are at whatever event they were not invited. Okay, so that’s their event. You’re with them, and they get really, really upset. They either get angry, they’re throwing things there, or they’re crying, whatever it is. Then made the questions around, what would you like to do with your friends, if at a later date, like again, just thinking about anything else, or which of your friends are you missing out the most on being with anything that’ll kind of be you don’t want to go to a totally different topic, because then it dismisses why they’re upset. Yes, that’s good, but you want to be around it so getting them to think or talk about something else, if they are not capable of that, because sometimes teens are not capable of having conversation when they have really, really high emotion. Then sometimes it’s just a being quiet, but being with them again, depending on the situation, if you’re a parent, right, then a touch, depending on the kid. I had, one that doesn’t want to be hugged, but others that want to crawl in your lap, right? So you gotta know, you gotta know your kids. But as a school professional, in doing that, then you can use a little bit of distraction. So what’s true about super high emotion when it consumes a teen or it consumes an adult, is that sometimes outside stimulation can break, can break that so it could be just as easily, like clapping your hands together, but saying something soothing with it. Like, I know that seems weird, but like, if you have a clap and you’re like, Man, I really want to be here for you, but again, like that noise right then can disrupt their whatever emotions going on. This is very true. I did suicide prevention for a long time and talked on suicide hotlines to people. And one of the things when people are getting close to, you know, thinking about that, if you can distract them, it distracts that process in their brain, so then they have to rethink about it, right? So it gives you time to talk to people and give them hope. So anybody with really, really high emotion or distraction in that area can can help. The other things that might be really good to do with teens is to reorient them somewhere else. I know that seems weird, but like when I forget things and I’m like, Man, I would I come in the room for you’ll go back out the doorway and then come back in. Sometimes you remember, and it gives your brain that reset. So if the kid is in the hallway and they’ve just gotten in a fight, sometimes then going into a classroom or into the counselor’s office, or reorienting where they are will give them the ability to then reorient what’s going on inside. I don’t know why you know the science behind that, but it’s just true, and I’ve seen that work for people. There’s lots of little things. This begs the question, though, are we willing to step into those spaces, man and just kids are worth it, and so that being willing to find what works is a lot of trail, trial and error.

Karlie Duke 24:03
That’s good. Okay, kind of to wrap up. You’ve talked a lot about how we can help and how we can step in, but the reality is that adults aren’t always there, and there are going to be times that our teenagers are in the middle of friends are in crisis, or they’re in a hallway and there’s a fight, or they’re I don’t know, there are lots of situations where our teens are by themselves without an adult. So do you have kind of as a final push? What can we tell our teenagers so that they know, hey, here’s when I need to get help, or how I know if I should intervene or not?

Brenda McAdoo 24:38
Yeah, I think giving them the confidence that they can make that decision super important at the beginning, right? So you can tell them, hey, if we’re not there, there’s no adult there. You have the ability to make a decision, but there are two decisions, right? You either intervene, well, I guess our three, you walk away, right? Yeah. So. You walk away, you intervene, or you get help. And I think to be able to differentiate between whether or not I get help from an adult or somebody else, or emergency services or whatever, or whether I can intervene, we need to teach them to recognize when emotion tips over into uncontrolled so lots of kids yell, scream, swear, throw things right, yes, but there is a point when they are no longer in control of what they do. And I think when I’ve talked to my kids about that, in recognizing that in their friends, whether or not they can actually like, hey man, like, let’s just go get a, you know, Slurpee. Or, hey, let’s just leave this, you know, stop talking to them. We can walk away. You can intervene in things. When things are under control, when they’re out of control, it’s better to get help. And so the fine line there is when someone no longer recognizes who their friends are and who the foes are.

Karlie Duke 26:00
They’re swinging no matter who’s

Brenda McAdoo 26:02
Yep, they’re swinging no matter who’s coming. So can we recognize when my friend doesn’t differentiate between that we’re friends or not, or that they’re just angry at everybody? And you know, I think that when kids come up to a fight, you also need to recognize, has it gone past pushing right? Because if they’re already punches, or there’s several people involved right, that might be beyond what you can intervene in. Now, if you’re captain of the football team, you might still intervene in freshmen who are tussling and again, a lot of it depends on your force of personality as well. There’s some people who are so well liked, everybody wants to do the right thing for them, right? But it if you’re just in a situation where you don’t have that equity, then I’ve told my kids like, you have to recognize when you’re no longer going to be helpful to them, and the best way that you can be helpful is to get an adult or get help in those spaces. And it’s okay to do either one, you’re still helping that person, right? Because you don’t want them to get to the point where they hurt themselves or hurt somebody else, because there’s some things you can’t come back from, right? And I’m like, if you can get help for your friend before they go past that, then you’re helping their whole life.

Karlie Duke 27:22
Yes, that’s good. That is good. Well, thank you again, Brenda, for everything that you’ve talked about and walked us through and just using your experience to help our listeners. And if you are listening, we hope that you are already subscribed to the teen life podcast, but you can subscribe on YouTube, wherever you listen to podcast, and make sure you come back next week for more questions and topics covered to help you connect with teens.

Karlie Duke
Karlie Duke

Communications Director

Nino Elliott
Nino Elliott

Executive Director

Brenda McAdoo

Brenda McAdoo

Special Guest

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Navigating Difficult Conversations with Teens | Ep. 174

Navigating Difficult Conversations with Teens | Ep. 174

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Anyone who lives or works with teens has to navigate difficult conversations eventually.

Have you ever found yourself in a conversation with a teen that suddenly turns defensive or shuts down? As caring adults, we want to keep the lines of communication open, but it’s not always easy.

We sit down with former FBI negotiator, mediator, and Abilene Christian University faculty member Brenda McAdoo to talk about navigating tough conversations with teens.

Brenda shares expert insights on keeping discussions open, recognizing emotional cues, and using de-escalation strategies that actually work.

Key Question

When a teen is resistant or defensive, how can we respond in a way that keeps that conversation open?

What We Cover

03:50  Listening for Emotions and Content
06:33  The Role of Emotions in Conversations
14:40  De-escalation Techniques for Teens
17:55  Teaching Conflict Resolution and Apologies
19:26  Asking Effective Questions in Tense Moments
23:01  Balancing Intervention and Independence
23:14  Shock Proofing and Emotional Regulation

Keeping Conversations Open with a Teen Who Is Resistant

When a teen becomes defensive, our goal isn’t to overpower their emotions but to ensure communication remains open.

Instead of trying to control their reactions, we should first regulate our own emotions. A calm presence can make all the difference in how a conversation unfolds.

It’s also crucial to make sure we’re having the right conversation.

Sometimes, what appears to be a discussion about pink hair is actually about a deeper issue—like the need to fit in. By listening carefully and waiting to hear what they truly want to talk about, we can avoid reacting too quickly to surface-level concerns.

Handling High-Emotion Moments

Teens can be dramatic when they’re worried, and their emotions often mask the true issue at hand. Instead of focusing on their words alone, we should listen for underlying feelings.

When emotions run high, rational thinking decreases, making it ineffective to try reasoning with them in that moment. Rather than pushing logic onto an emotional teen, we should first help them regulate their emotions. Only then can we return to a more productive conversation.

De-Escalation Strategies for Tense Moments

One of the most effective techniques for managing emotional reactions is the 90-second rule.

Dr. Jill Bolte Taylor discovered that when an emotional response is triggered, the brain releases neurochemicals that create physiological sensations—such as a racing heart or tense muscles. If we do nothing to feed the emotion, this chemical reaction naturally dissipates within 90 seconds. Any emotion that lingers beyond that point is being sustained by repeated thoughts about the triggering event.

Even in high-stakes situations—like Will Smith at the Oscars—taking 90 seconds before reacting can change everything.

If we extend this same grace to teenagers, we give them the space to make better decisions instead of letting emotions take control.

Preventing Escalation Before It Starts

In moments of rising tension, small shifts can prevent a situation from getting worse. Distraction can be a powerful tool—asking an unexpected question or making a sudden noise, like a loud clap, can break their concentration and defuse the moment. Physical presence also plays a role. Standing next to them instead of confronting them head-on can help them feel supported rather than challenged.

Teaching conflict resolution tools ahead of time gives teens the skills they need to navigate tense situations more effectively. It’s important to remember that when emotions take over, teens don’t think about consequences the way adults do. Helping them learn how to manage emotions before jumping into logic can lead to better conversations and outcomes.

Asking Better Questions in Tense Moments

When emotions are high, the way we ask questions matters. Being honest and curious can encourage teens to open up.

Helping them step outside of their own perspective by asking, “How do you think that made them feel?” can shift their focus from defensiveness to reflection.

Similarly, inviting them to assess the atmosphere in the room—by asking, “What is the tension in the room doing to everyone?”—can create awareness without confrontation.

Sometimes, the best way to keep the conversation open is to change the subject. While this should be a last resort, shifting gears to a different topic can provide a needed break and prevent escalation. However, it’s important to ensure that we’re not dismissing their feelings in the process.

TL Tips & Takeaways:

Emotional Regulation

When dealing with teens, it’s crucial to recognize and help them manage their emotions. Give them 90 seconds to process intense feelings, avoid dismissing their emotions, and model healthy emotional responses.

Keep Conversations Open

Ask open-ended questions that help teens explore their underlying feelings and perspectives. Focus on understanding their motivations rather than immediately reacting or trying to correct their behavior.

Relational Equity Matters

Build trust and maintain a non-anxious presence with teens. This allows for more meaningful conversations and increases the likelihood that they’ll be receptive to guidance during difficult moments.

Some Last Thoughts

Navigating difficult conversations with teens isn’t about winning an argument—it’s about making sure they feel heard and understood. When emotions run high, our job is to create a space where they can process their feelings without judgment. By staying calm, listening for what’s really going on, and using smart de-escalation strategies, we can help teens learn to communicate in a healthier way.
Don’t forget to subscribe! Find us on YouTube or wherever you listen to podcasts.
Have a question or a topic you’d love to hear about? Reach out on social media or email us at podcast@teenlife.ngo.
Read Episode Transcript

Karlie Duke 0:00
Music. Welcome to the teen life podcast, where we explore your questions to help you make meaningful connections with teenagers. Because no teen deserves to feel alone. We are back again with Brenda McAdoo and Nino’s with me here too, to have another excellent conversation. I mean, last week was incredible, and so yeah, I’m excited today we’re getting into navigating difficult conversations, which, with your experience in the FBI, I think we’re just going to have a lot of wisdom. So the first question that I want to kick off with is, when a teen is resistant or defensive? How can we respond in a way that keeps that conversation open?

Brenda McAdoo 0:45
I think this, the most important way to think about this is to concentrate on keeping the conversation open, not concentrating on them being defensive, right? Because we have to maintain our own emotions and regulate ourselves first. We can’t regulate anybody else’s emotions, but we can help people, and especially our teens, be able to navigate difficult conversations or just a hard space that they’re in, or hard time that they’re going through. So I think the to be able to keep conversations open, we have to make sure that we’re having the right conversation.

So I’ll give an example of this. So if you have a teenager who shows up in your space, it doesn’t matter if you’re the parent or just an adult in their lives that they love, and they say, I’m going to dye my hair pink. So you have two choices. You can say, not in this house, you’re not or you can say, What do you like about pink hair? Well, everybody has pink hair right now, so they’re putting this little stripped on one side and then the tips, or they give that well, and you know, kimmy’s mom said that she could have it. So as a parent, you can say, well, if you were Kimmy, then you could have pink hair. Or you could say, Well, do you want to do it because everybody else is because the next thing they say might be, I don’t want to feel like I don’t fit in, right? That’s the conversation we want to have, not about the pink hair. So, man, sometimes we cut off the conversation at the beginning, because we don’t know what conversation our kids want to have, and so as we’re thinking about keeping that conversation open, I think, we have to be willing to.

We talked about being shock-proof last week, but how do we wait to hear what they really want to talk about without reacting To the first thing they say?

Here’s something about teenagers that I’ve learned over the years is that they are dramatic, not all the time. They’re dramatic when they’re worried. So adults are like that too. We’re dramatic when we’re worried. So it comes out like this. You just don’t understand what my life is like, or I can’t trust anybody, so all of these things, or I’m going to run away, or I hate you, whatever it is, right? So that they throw something at you, and if you react to that thing, then you never find out what they’re worried about. So sometimes the big statements, right, that are often very dramatic are because they’re worried about something else.

And so if you’ll ask, you know, we call it drilling down, right? Drilling down, but without being confrontational. So you’re gonna ask a little bit more, and ask a little bit more so you can actually find out the conversation that they need to have with you. That’s a way to keep it open, right, and asking big, open questions,

Karlie Duke 3:44
right? It’s almost like even looking for those red flags, though, if you’re seeing emotion. I think sometimes, as parents or adults, it’s easy to put that on ourselves or try to shut that down, when really we should be going, Oh, hang on, there’s probably something more here that I need to dive into.

Nino Elliott 4:01
I like the phrase listening for a feeling versus the content, because, because oftentimes, and that was a great example, because I was not a pink hair guy, and, but everybody had the little, at least little strip and, but I interpreted big pink hair all over. And Elizabeth was like, No, just a strand, you know. And it’s like, oh well. And then there was the Kool Aid dye. But I erupted first before I really got to hear what she needed to experience and have, and the why of her.

Brenda McAdoo 4:34
I think as parents too, we have to be listening for emotion, like you said, because there’s something true about all of us is that when we’re really emotional, that our rational thinking goes down. So if you can think about you have a normal functioning level, and it is a straight line across a piece of paper, but when your emotion goes up above that line, your rational thinking goes below the line. And kind of imagine that. So that’s something that we need to recognize in our kids and ourselves at the same time, right? So when you know Elizabeth says, I’m going to dye my hair pink, you’re thinking all over and she’s going to be a pink poodle, right? Where she’s like, I want to put kool aid in this one strip of hair and try it out for a day or two days, however long it lasts. Yeah, but that if they’re so emotional about it because they think you’re not going to agree, because you’re going to be disappointed, because you’re going to be disgusted, because whatever, right all the things that’s in their head, or they’re not going to be like their friends, which means they’re going to be left out. And man, the fear of being left out right now is pretty high. So if that is all inside them, then the rational thinking. You can’t speak logic to an emotional teenager and you shouldn’t try. You can’t speak logic to an emotional adult, right and you shouldn’t try. So can we figure out, how do we help teenagers regulate their emotions so they come back to a place where you can have a better conversation. And frankly, there are kids who have logical conversations all the time. There are others who never have them. That’s because our personality so wildly different. And so we can’t just talk one way to all of our kids, right? Because they’re all very, very different the teens that you’re working with in group, right? It’s experience, but it’s also personality. And so how can we help them regulate whatever their normal functioning is, so that they can have a good conversation without the emotion having such a front seat? You know? You think about when the amygdala gets hijacked, we talk about hijacks a lot. You know, a lot of people use for this example, is when Will Smith went on stage at and slapped Chris Rock. That’s clip like, if you watch it, it’s like 42 seconds between the moment he realizes Jada is upset by the comment to when he slaps Chris Rock. It takes 90 seconds for the chemicals to go through our amygdala and flush through our body. He did not. He did not give himself time to be able to make a rational decision about it. It was on emotion. And so, man, we need 90 seconds, don’t we? We all need 90 seconds, which means we have to give our teenagers 90 seconds, wow, to be able, when their amygdala gets hijacked, to be able to flush through now there’s something interesting about that, after the 90 seconds, if you’re still mad or you’re still agitated, you’ve chosen to be because you yourself can continue that. Okay, so can we help our kids at that 92nd mark, somewhere in there, make a better decision about whether they’re going to let their emotions rule them, or whether they’re going to be able to regulate them themselves, which gives them control, which is what every teenager wants.

Karlie Duke 8:03
So what can we do in those 90 seconds? Like, is that a taking a deep breath and just waiting it out? Or is there a prompt that you give teenagers?

Brenda McAdoo 8:12
I would say, with adults who waited out because you don’t know right, unless you know them really well. But with teenagers, there are some things you can do. Your stance and your reaction will have a lot to do with how they how they deal with it in that moment. So I think being relaxed, not being anxious, we talk about being a non anxious presence, which is what the kids in group need, right? They need that non anxious presence. So can you be relaxed enough that you’re not worried that they’re a little bit upset, or that they’ve had an outburst or said something, or said a swear word or whatever, right? Can we stay non anxious? And then sometimes there some kids, it depends on your equity with them, right? Do you have a relationship enough? Sometimes it’s like moving a little bit closer, because proximity to somebody who’s non anxious and who cares about them. Can help people regulate. Then sometimes the prompt might be like, Hey, how’s your body feeling right now? Because if you actually can have them think about it, then they’ll be like, Oh, I feel a little hot. Or, man, I’ve got like this. Sometimes I got fire right here, or whatever it is, right? Or I feel fuzzy, like, I can’t think kids say it in all different ways. But can we give them an outlet for emotion, right? Verbally? So I think there are a lot of like things like that now, the like, Okay, you got to stop it or get a hold of yourself, does not work, right? Just like, that’s our number one. I know people are always like, calm down. That doesn’t work with anybody. Anything today. Don’t say calm down.

Karlie Duke 9:47
You say that to me, right? And we expect our kids to take that, yeah.

Brenda McAdoo 9:52
So, the Get a hold of yourself, or watch it, or calm down. Those things don’t work. But like, Hey, you got a lot. Going on. Or, man, how does that feel in your body? Or talk to me about that, or any of those prompts give them a healthy way to express the emotion without exploding. And so that de escalation sometimes is about that we maintain control. And that’s a good example right now, if they’ve seen this especially works, those of us that have not done well in the past, and our kids have seen us react badly or exploded or just it dismissed, and then if we start to be different, they’ll experience that as an example of a better way to be. So that can be helpful too. You can even say to your kids, I often react when you do this. I’m trying really hard to listen first. I mean, talk about honesty, right? That transparency that Nina was talking about before the how do we be able to say, Okay, I didn’t do that so well last time it’s okay to apologize to your kids, right? And so I think that that that’s really important in there too, to be able to keep those conversations wide and open. And

Nino Elliott 11:10
you said a really cool thing in that, when we do that, the modeling and these, they’re sponges at this at this age, it allows them to have some tools in their tool belt on how they’re going to respond to others around them. Because if, if my modeling is always react first, well, that’s how they’re going to do it. But if, all of a sudden, I can teach them something different. It makes their life much, much better, just with their peers, right?

Brenda McAdoo 11:40
100% because I think parents get frustrated before kids can regulate.

Nino Elliott 11:44
Right?

Unknown Speaker 11:46
Is not a good goal.

Nino Elliott 11:47
Give them 90 seconds.

Karlie Duke 11:49
No, never,

Brenda McAdoo 11:50
right. But what if we did right? So what if we held our frustration because at our ages, right? If you have kids, you’re at the age where you can have some self discipline and regulate. Can we hold our frustration to give them time to regulate, without sending them to their room or without shaming them for not regulating immediately, that type of thing. Can we give them time to regulate? I had a code word with one of my kids that when they started to, you know, ramp up that it was like, applesauce or something weird, right? So we just had code word, and I would say it, and they’d be like, and I promised, or when I said the code word, that they would think about what they were doing. Didn’t mean they would always change, right, but it meant they would think about it. Okay, so can you, and when you’re in a good place with your kids, can you set up some things that then makes sense for for them. You know, in that space,

Nino Elliott 12:43
I like that.

Karlie Duke 12:44
I think that the key that I heard you say there is when you’re in a good place, it’s so hard, and I think it’s easy. I do this as a parent all the time when we’re in the middle of something, or I have a seven year old right now who has big emotions, and it’s easy when he gets those big emotions to try to correct or to talk about that, and then after I’m always like, that was the worst time to ever have this conversation, because the rational part goes all the way down, and there is no conversation that maybe is gonna be beneficial in that moment.

Brenda McAdoo 13:15
I think too, as parents, we have to realize that we have a personality that shows up as well as well as our kids. And so one of the things about me is I love intense emotion. I at all levels, right? The whole spectrum. I want them all to be intense, and I expect that from you. Okay, so now, when I have a kid who’s super rational, logical, non emotional, those conversations did not go as well, because they saw me as just always angry, and I wasn’t. I was just passionate about what I was saying. So can I figure out, like, how I have some of those conversations based on my personality, too? How do I show up for other people? Ought to be my question before I ask how they’re showing up for me.

Karlie Duke 14:04
Okay, so we’ve talked a little bit about de escalation, but I kind of want to go a little deeper. Of I was talking before we even started recording. I was at a school the other day, and there was a fight in the hallway that I didn’t step into, but the counselor I was with had to you have, are there some de escalation things when students, maybe even, and maybe it’s not a fist fight, but when they’re getting upset with each other, and you’re an adult going, Okay, I have to help defuse this situation before it gets any worse. Yeah.

Brenda McAdoo 14:35
So one, I would say, the biggest thing is you need to have relational equity with them, or they’re not going to care what you think. Yeah, right. So we got, we have to work on that, and we talked about that last week, but the figuring out how to diffuse, like, if you’re sitting in group, or, frankly, if your friends, you know, if your kid has friends over, and then there starts to be tension, and you can kind of hear it escalating. There are several things that you can do to. Group so that it doesn’t it doesn’t get worse, right? So that’s why we’re trying to de escalate, so that things don’t get worse, not that we’re going to take it back down to zero, like that doesn’t happen quickly. But can we take it back down so that it’s manageable? So one of the things you can do is distraction. And I know that I’m not talking about like saying squirrel right to a dog. I’m talking about truly distracting. So you can ask us a weird question, because then all the kids will give you the look, and frankly, in middle school, as you could probably say, skibidi toilet, I don’t know,

Nino Elliott 15:33
but title of the episode, yeah, but

Brenda McAdoo 15:35
I think that there is something about distraction, like a loud clap, not not being aggressive, right, but just something that kind of breaks their concentration. Because remember, if they’ve decided to be mad past 90 seconds, which the chemicals flush through their their brain, then they’ve decided to do that, and they’re maintaining it. So there’s got to be something that breaks that sometimes it’s your presence. So instead of, like, grabbing a kid and pulling them back, stepping next to them, because sometimes presence is of an adult, is not always about, oh, I’m in trouble, sometimes it is right, but sometimes it’s about, I don’t want to disappoint because this, I know this person cares about me, I want them to stay right, because that was a question last week, right? Are you going to stay right? So can we be part of the people that they don’t want to disappoint, that they that they care about what we think about them? So sometimes presence, sometimes distraction, sometimes you can ask a question, and you have to have enough presence to be able to do this, if there’s really bad tension, right? You just ask a question to a tense room. They won’t even hear you. But if you have equity, and you have that presence, and again, that depends on your personality, sometimes then a not a stop this, they’re not going to just stop. Because you say stop, right, right, unless there’s a big enough consequence. So some of my kids had looming consequences, like, you’re going to lose your phone for a year if this happens again, then that that might keep some kids from doing it right, but, but really, kids don’t think about consequences when emotion is in control. They don’t. Their brains are not developed. Frankly, my adult ish children, you know, that are in their early 20s, their brains are not fully developed, and so how do we help them make some good judgment calls? Is, is always that? But for de escalation, I think presence a distraction, sometimes something that’s a question that can and then sometimes you do just have to get in the middle right. And that’s that’s if you’ve got relational equity, you can do that.

Karlie Duke 17:45
I think there’s a fine line with our teenagers, especially is we’re trying to teach them how to do it themselves. It’s not like they’re little kids anymore, where you just make that decision when my kids are smaller and fight. That’s a little different than when you’re talking to teenagers and you’re trying to you want to step in sometimes at the same time, they’ve got to figure that out for themselves. And if you step in, it’s almost, yeah, detrimental

Brenda McAdoo 18:07
for as they get older, right? I would say, teaching them some conflict resolution things, which we’ll talk about next time. But I think being able to be okay with giving an apology, right? When they’re young, this is what we do. We’re like, you made a mistake, you hurt them. Apologize, right? And we make them do it. We tell them how, but we don’t, actually, as they get older, we don’t teach them the art of an apology. I think we get. We don’t. We probably don’t really get that until we’re in our 30s, right? Right? Because then we know the value of an apology. But if we could teach them that sooner, the why behind it, um, maybe the why behind an apology and forgiveness, those two pieces, I think, go a long way to helping kids figure out how to navigate some of those things, because and boys and girls do this very differently, right? So a punch can be an apology and and a fight in the same but you know, for girls, the silent treatment is not an apology, right? So how do we help them get those techniques that are that are better for them?

Karlie Duke 19:12
Last week, we talked a little bit about questions. So you talked about not asking why, and those kind of things, but when we’re in these tents, you even talked about asking good questions. So when we’re in these tense moments, what can we do to, like help move forward and asking things, if even let’s get to the root of what’s happening, what are some good questions that we can be asking that are going to get them to talk and not just continue to shut down?

Brenda McAdoo 19:38
So sometimes I do some mediation as well as part of my work, and this works in mediation between adults as well. Sometimes asking them the question about what somebody else thinks or wants feels, because sometimes they can’t always process how they’re feeling right then. So asking them how you feel one feels really vulnerable. For them, but if you can ask them, okay? So we’ve had a little bit of tension. I just always call it that, or you can say we’ve had a disagreement about this topic. Call things out. I think teenagers especially appreciate honesty and hitting things head on. And so as you’re asking that, you can say, when you said that. How do you think that made them feel? Because it makes them it makes them try and think about the other person’s perspective. And lots of times they’ll say, like, well, it probably made them sad. Okay, well, what do you think that did inside, inside them? Because they’re going to be thinking about how they feel when they’re sad, right? So we’re asking them to think about their feelings, but we’re placing it, you know, or what is, what does tension look like, you know, for everybody? So you could even open it up, not just between two people, right? So what is the tension in the room, kind of doing with everybody? Like, take a look around, who’s who’s, you know, hands are balled up, whose feet are tense, who’s looking at the door, right? So, and then you can say, all of us deal with things differently, but we all have emotions that matter, and I think that collective right? So you can distract them with trying to get somebody else’s perspective or thinking about collective questions helps, then kids in a room, be able to then start to talk again. You can also, as a last resort, talk about something totally different. But I think that’s to me, I’m saying last resort because I think it dismisses the feelings in the room and the topic you were on. So don’t, I would say, don’t stay away from hard questions, like, especially in group with kids who have deep feeling and they’ve got stuff that they need to talk about, right, that they don’t have another safe adult to talk with. That’s the point. Like, can we just go ahead and ask the hard questions?

Nino Elliott 21:54
And I like how you put that, don’t stay away from it. But earlier, you had mentioned distraction. So in those in that instance, yeah, I may last resort. I may need to distract everything, but also can even verbally say, we’re going to put a pin in that, or I’m going to come back to that. But let’s focus on this, yeah, and because you’re right, if, if all you do is keep dismissing again, they’re intuitive, and they watch, and their feelings matter, and they want to be heard, and so when you dismiss it, then all of a sudden, whatever equity you have, it’s been, yeah, wiped out, and

Brenda McAdoo 22:31
they won’t open up again. I mean, I think with teenagers, especially that aren’t yours, right? So other teenagers that you’re dealing with, like you might not get second chances,

Karlie Duke 22:40
right? And that’s where you mentioned last week shock proof, and that’s where some of that comes in, because if you react poorly once now in the back of their mind, this is not a safe person. This is not a person that I can be myself with or show big emotion with, because they’re going to freak out

Nino Elliott 22:56
or they’re going to do their best to shock you galore. It’s like this is out of control,

Brenda McAdoo 23:02
and shock proof matters at different times in kids’ lives. So when they’re really little, we’re going to be helping them regulate their emotions and their behavior around mistakes and words so they spill something like, Okay, well, let’s clean it up together, and no big anger, no right? So again, we’re watching our emotions, regulating ourselves being able to do that with them. They get into elementary school, then we’re having to react and regulate ourself to their questions and emotions and mistakes. Okay, so now we’re adding because they’re asking more questions, they’re coming home with, what is this word? Oh, I heard a joke at school. What does that mean? I mean all those things, right? So, and then we’re still helping them with mistakes. Okay, well, let’s fix that. Let’s let’s apologize to your friend. Let’s do those things. We’re helping them through that. Okay, so, teenagers are different. We’re adding something that’s really key. We’re adding choices. Because choices become so much more

Brenda McAdoo 24:06
They become so much more personal for teenagers, because they’re they’re about to drive they’re making decisions about their own relationships. They’re thinking about the future, right? So it is very different, and so then you’re helping them regulate their emotions and behavior around choices, questions and mistakes now, and because of that, we have to be a little bit more careful to be able to teach them to do it themselves. To your point.

Karlie Duke 24:31
All right. Well, that’s a wrap on this episode. Thank you again. Brenda for everything, and next week, we’ll come back with crisis and a little more conflict and how maybe even we can handle that as the adult, and so I’m looking forward to that, but as always, make sure you’re subscribed on wherever you listen to podcasts on YouTube, and we’ll see you next week.

Karlie Duke
Karlie Duke

Communications Director

Nino Elliott
Nino Elliott

Executive Director

Brenda McAdoo

Brenda McAdoo

Special Guest

More Resources You Might Like

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Teens, Media and Information Sources

Building Trust and Connection | Ep. 173

Building Trust and Connection | Ep. 173

Trust is the foundation of every meaningful relationship.

So how do you build trust with teens—especially in a world where they may be more guarded than ever?

We sit down with Brenda McAdoo; former Deputy District Attorney in Ventura County member; FBI mediator and crisis negotiator; and currently on faculty at Abilene Christian University.

An expert in the field, Brenda shares practical ways caring adults can foster trust, create safe spaces, and truly connect with the young people in their lives.

Whether you’re a teacher, coach, mentor, or parent, this conversation is packed with insights to help you strengthen your relationships with teens and make a lasting impact.

Key Questions
  1. Why is trust the foundation of any meaningful conversation, and how do you build it quickly?
  2. What are the most effective ways to create a safe space where teens feel comfortable opening up?
  3. What practical techniques can adults use to make teens feel heard and understood?
What We Cover

07:30  Non-verbal cues, such as eye contact and body language, to gauge the level of trust and connection with a teenager.
09:53  Developing active listening skills, including using minimal encouragers, paraphrasing, and reflection.
17:34  Asking open-ended questions that allow teenagers to share their experiences, rather than narrow questions.

How do you build trust quickly?

Building trust with teens is essential for fostering open and meaningful conversations. Without trust, teens are less likely to share their thoughts and feelings.

To establish trust quickly:

Give them a sense of safety.

Trust isn’t just about words—it’s about how they feel around you. Creating a non-judgmental, accepting space helps them feel secure.

Listen with empathy and understanding.

Teens need to feel heard, not just listened to. Show them you genuinely care about their perspective by validating their feelings.

Show up fully and be present.

Put away distractions, make eye contact, and engage in the moment. Being physically present isn’t enough; your emotional presence matters just as much.

Remain shock-proof.

If a teen shares something surprising or difficult, react with composure. Showing calmness encourages them to keep opening up, knowing they won’t be met with judgment or alarm.

What are the most effective ways to create a safe space where teens feel comfortable opening up?

Teens need a supportive environment to express themselves freely.

Some ways to create that space include:

Consistency matters.

Showing up consistently builds trust over time. Teens need to know you’ll be there no matter what.

Match tone and body language.

Mirroring their energy and demeanor can help them feel at ease.

Demonstrate unconditional support.

Make it clear that their worth isn’t conditional on their behavior or what they share.

Respect confidentiality.

Unless safety is a concern, what they share should stay between you and them. This reinforces trust and reassures them that they can speak freely.

How do I keep teens talking?

Active listening is a critical skill for building trust.

Try these techniques:

Minimal encouragers.

Use non-verbal cues like nodding or verbal affirmations like “I see” or “Go on” to encourage them to continue.

Paraphrasing and summarizing.

Restate what they’ve said in your own words to show you’re engaged and understanding.

Reflection.

Repeat their last few words to prompt them to elaborate. This can be as simple as, “So you felt frustrated?”

What if I misunderstand?

We all get it wrong sometimes. Especially when every generation is using a different vocabulary!

When that happens:

Admit when you’re wrong.

Teens respect honesty and humility.

Ask them to tell you again.

A simple “Tell me again, I want to make sure I understand” shows you’re invested in truly getting it.

Stay curious.

Curiosity fosters connection. As Brenda McAdoo puts it, “Curiosity is the superpower of successful people.”

How can adults keep showing up so teens know they can trust us?

Building trust is an ongoing process that requires consistency and intentionality.

Some ways to show up for teens include:

Ask questions that focus on them.

Show genuine interest in their lives by asking thoughtful questions.

Create opportunities for hard conversations.

Don’t shy away from deep topics, but approach them with care and patience.

Find a balance between going deeper and staying non-confrontational.

Approach sensitive topics in a way that feels safe rather than interrogative.

Avoid ‘Why?’ questions.

Why questions can feel accusatory. Instead, use ‘How?’ and ‘What?’ questions, which encourage thoughtful responses.

Ask open-ended questions.

Instead of “What did you and your friends do today?” try “What’s the best thing that happened to you today?” This invites more meaningful discussion.

How do I know when I have enough emotional capital to ask deeper questions?

Building trust takes time, but you’ll notice key signs when a teen feels comfortable with you:

  • They make eye contact and react positively when you greet them.
  • They turn toward you when you enter a room.
  • Fun fact: If a person you have a connection with yawns, you are more likely to yawn with them! This subtle sign of connection shows that a level of trust has been established.

Some Last Thoughts

Building trust with teens takes patience, presence, and genuine curiosity. By listening well, being consistent, and showing up in a way that makes them feel valued, you create the foundation for meaningful conversations and lasting connections.

Don’t forget to subscribe! Find us on YouTube or wherever you listen to podcasts. Have a question or a topic you’d love to hear about? Reach out on social media or email us at podcast@teenlife.ngo.
Read Episode Transcript

0:00
Music. Welcome to the Teen Life Podcast, where we explore your questions to help you make meaningful connections with teenagers, because no teen deserves to feel alone. Now today we have an extra special episode, because we’re kind of, we’re still asking questions, we’re answering questions, but we have a special guest, which is Brenda McAdoo, and I’m also joined by Nino Elliot today, who’s stepping in for Tobin after he had his baby. So we’ve got a full episode that you are going to be blessed by the wisdom that is coming from Brenda especially. But Brenda, let’s kick it off. Why don’t you give us just a little introduction into who you are before we get into your stuff today.

0:50
Great. Thanks so much for having me. I’m Brenda McAdoo, and I’m currently the chairman of the teen life board, and love the work that we do with teens. My background is that I spent 24 years as an FBI special agent. 22 of those were as a hostage negotiator, dealing with people in really dark places and in hard times. So I became interested in why people do the things that they do, and since then, I’ve retired, and I now work for Abilene Christian University as a professor in conflict resolution, yeah?

1:22
So I mean, the stories, I’m sure that Brenda can tell us, yeah, are going to be something that we’ve been wanting to get you on the podcast for a long time, Brenda, so I’m glad that

1:32
Yeah, absolutely.

1:33
it happened. It finally happened. So let’s start off with the first question. And we’re actually going to have three episodes with you, so there’s going to be more coming. Because I, as we were looking through questions, I was like, I can’t get it all into one episode. But today, let’s kick it off with, why is trust the foundation of any meaningful conversation? And then how do you build it quickly? Like for our listeners, we’re like, I’ve got teenagers in my life, and I need to build this trust. How can they do that?

2:01
Yeah, trust is really important for connection, and trust is not an easy thing to build unless you have a relationship. And so we talk a lot about, how do you build it quickly with strangers, which is what I had to do as a hostage negotiator, and to build it quickly because there was something going on that needed to happen, but really as a parent or as an important, you know, adult in a teenager’s life, you can build rapport. And sometimes it does take time, but there are some things that you can do to speed it up, especially if you have a short amount of time. You need to get to know them really well and build that trust really it’s about giving them a sense of safety, not so much about what you do. It’s about what they feel. And so as we figure out how to have a shared space and building common ground, it’s not always about, Oh, do you like the Mavericks, or are you more of a you know, stars fan because you like hockey? It really is about, do you trust in me? Do you feel safe saying things to me, one that I’ll keep I’ll keep that confidence. If I’ve told you that I’ll keep your confidence, but that that connection is strong enough that that I feel safe talking about hard things. And so there are a couple things that you can do to build it quickly. The two things I would say to build trust quickly are: listen with empathy, and those aren’t always easy for people, because personality wise, a lot of us are not wired for empathy innately. Now there’s some people who are, and I will say those of you out there who have empathy for others, you feel with others. It is a gift to the world. I do not have innate empathy. I had to learn how to develop it and convey it to people. But also for those of you that have it, you need to guard your hearts, because it can also be a curse to you, right? Because you feel with others. And so that can be hard, but with teenagers to be able to listen to them without judgment

4:59
With understanding I love that. I think I’ve seen that in our groups- I had a group the other day, and one of the first questions they asked was not What do I like or about my family- it was, are you coming every week? Yeah, and the just that ability to feel safe. And I was like, okay, that matters more than even what we’re doing or that I brought snacks, but are you going to come back?

5:21
Are you someone that is safe and that, yeah, not just safe, but consistent, right? Like, because, frankly, teenagers are at a point in their lives where they don’t have a lot of bandwidth for people who aren’t going to stay or who don’t show up fully and be present, right? And so those things are really important, too. I liked your non-judgmental aspect, because, I think a lot of times, and we’ve talked about this in our groups, for our groups, as facilitators, especially, but is the ability to have a non-shocked face, right, and so if you want to gain trust, they’re going to potentially say things that are going to they’re going to gage how do you respond. And so to, you know, to be able to pause, listen and kind of almost show no emotion, or appropriate emotion, maybe. But I think that’s a big one as well. That aligns with that, yeah, and I would say, as parents and as important adults in kids’ lives, that we have to be able to be shock-proof, is what I call it, but you don’t have to be unemotional bullet-proof, right?

7:16
that we can take it in, but we don’t have to react right away. Now, you’ve talked a lot about creating that safe space and how important that is. So what are some like, Effective, Practical Ways that we can create a safe space for teenagers, where they can open up outside of I know you mentioned listening, but what are some other things to make the space?

7:34
Yeah, so non-verbals are huge for kids. They will watch that more than they will your words. So that is a little bit about how you hold your body. Like, we’re not always aware that we’re tense. Sometimes I realize I’m sitting right, I’m sitting somewhere, and because I’m, like, leaning in and I’m kind of still, and my, you know, holding my neck a certain way, I can tell, like, Oh, I’m tense. Well, they can feel that more than see it. They sense it. And so I think our non-verbals have to match our words, and then our tone has to match our words. So I give people the explanation, you know that can maybe the example where if you say I’m fine, you can say it different ways.

8:19
I’m fine is very different than I’m fine, right? And so tone really matters. And so if we can match our tone and our body language with our words, that’s what creates safety, because consistency, not only in the you showing up, right, but in how you behave with them. In the hard times, you can behave however you want when things are easy and they’re happy and nothing’s going wrong, but when things are going wrong, can you behave in a way that shows them? I’ll show up, I’m present, but I love you unconditionally. And the unconditional piece they need to know that no matter what they say or do that you will still treat them the same. Now that doesn’t mean they don’t get disciplined. That doesn’t mean there aren’t consequences. There’s natural consequences, but lots of things teenagers do. But can there not be consequences to how how I treat you and how you feel in my presence? Right? So that we don’t get to where we’re dismissive, or we show the disgust, or all the things right, that that put up a wall between one

9:29
of the things that we talk about, and you probably know better even than us, to teach us, but in our training is even non verbal cues to show I’m listening like the things that I do. I can do certain things in a group. I can make eye contact, I can lean forward, I can nod my head, like, are there other things like that that you’re talking about, non verbals that can help us show am hearing you and I understand you even

9:53
Yeah, so the FBI and every other police agency that has hostage negotiators teaches something called Active list. Listening, but so does sales, so does marketing, right? So do all the persuasive lawyers. I mean, like anybody who has to persuade someone, kind of studies this, but that’s where it came from. And so those active listening skills include that, and so they are minimal encouragers. It’s the uh huh, wow, okay. It’s the nodding, the smiling a little bit when someone’s talking, anything that minimally encourages them to keep talking. So actively listening. The reason we say active is that it can. It encourages them to continue their story their way. Right? If you ask them to bombard them with questions, it’ll sound like an interrogation. It’ll sound like you’re drilling down too far to get in their business, and teenagers don’t like that. And so how can we actively listen? So both if you do the leaning in, smiling, nodding, and then add some of those verbal things as well, in addition to the minimal encourager, you can do a couple other things. One of them is to paraphrase. You’ve got a kid who’s been talking to you about something for a bit, and then when they stop or take a breath, you can either ask a question, which we’ll get to asking questions, but you can also paraphrase, or summarize what they’ve said. It tells them, not only I heard you, but I can put it in my own words, which conveys understanding. So there are some things as you’re having that conversation, even if they’re just small, things you can say, like, let me see if I got that right when you went to this class, this is what happened. And I use my own words to show them that I took it in, but I also really understood it. Another thing that you can do is what we call reflection. And with reflection, you’re just going to take the last few words of what they said and say it back to them. It’s like a mirror. You do this really well. People won’t even know that you spoke. So here’s what it sounds like. It’s not magic, it’s just, it’s communication skills. Yes, I know. So as somebody’s talking, they’re telling you, like, Hey, I had some trouble setting up my equipment, and nothing would go right. And, you know, my friend was over here, like, bugging me, and, you know, just really pushing me, pushing you. Yeah, they were pushing me. And I felt kind of stressed. All I’m taking is like, two words at the end, one or two words at the end of what they’ve said, and I’m sliding it in with my own inflection. That’s like

12:25
And because of that, they continue the story past what they might normally do fascinating, and so they don’t even recognize that you’re saying it, but you’re encouraging them to continue talking to you. This is really good for teenagers, because sometimes they come home from school. I have a teenager. Our last child is in high school right now, and I will ask him how his day went. And he’s like, Fine, or nothing happened, or is it the same? He just says same. It’s like one word, right? So then I’m like, Okay, what question do I ask now? Well, I usually ask if anything funny happened. Once he starts to tell the story. Now I’m going to use minimal encouragers to show him I’m there and listening and present. And I wasn’t just asking because I ask every day when you come in, how you are, but I’m actually interested. And so then I’ll repeat something back, or I’ll use a reflection which gets him to continue that story, I’m going to learn way more than I would have about him and his friends in his day, and then how he’s doing. And those are those can be really, that, really powerful in that beginning of conversation, right?

13:33
So even just finding, Hey, what is the thing that’s going to get them talking so that I have something to work with, right? Right? Okay, I do have a question, because there have been times where I have paraphrased and they’re like, No, absolutely not. You’re so off. So how, in that moment as an adult, can we respond in a way that’s like, Okay, I was wrong. Yeah, exactly that way. Like, really, I Okay. Then tell me again, I got that wrong. Um, with honesty. I think when, when you say honestly, I got it wrong. I think that gives the kid like you’re not, no, no, I said it this way or whatever, and dismissing what they just spoke right?

14:12
So I love that. Just own up to it and then, okay, tell me again. I wouldn’t I really want to get it right. Well, this is especially important now when you’ve especially if you’ve got teenagers, and they are middle school, maybe especially where the language is already changing again. So if you had a teacher that just graduated, you knew all the words in the vernacular they were using. I don’t know it again. So now I’m like, they come home and be like, Man, he was selling. Selling is a good thing, right? No, it’s not. Actually. It means that you’re not doing well. And so being able to ask, even like, if he says, like a whole sentence, and I don’t know what any of that meant, right? I need to ask be curious. Curiosity is actually the superpower of successful people. I love that.

15:00
Yeah, I know. I also feel like teenagers can see through if you’re trying, like, if I’m trying to talk like a teenager, they’re gonna look at me and be like, Absolutely not. That is not helpful. Or if I’m just like, oh yeah, just going along with it. And they’re, they’re looking at me, going, she has no idea what we’re talking about. And they can see through that very, very quickly. And make sure you don’t ask for the definition in a judgmental way, like I hear parents that are like, don’t say those words. That’s silly, don’t they? They’re going to use the vernacular that they use. We use the vernacular that we had, right, right? And sounds silly to them now, from the, you know, from the 70s and 80s. So red time exactly, gag me with a spoon, all the things, but, but to be curious and to be truly want to know the things that they’re saying and experiencing, I think, makes a difference. That goes back to building the rapport and the connection and Brenda along that same question with this trust building. You mentioned it earlier, Karlie, and we do in our groups, we have this

16:02
ability. And you’ve also said it, keep showing up. Keep showing up. And so if it’s not a group setting, what are ways you think are possible for us to be able to keep showing up in a teenager’s life, to know that I want to have a relationship with you. I want you to trust I want to show you. I want to be an important person in your life.

16:27
I think asking questions is a lot of that in that space, because you don’t have a whole lot of time with them in group. And frankly, we don’t have a lot of time with our teenagers these days. They’re running off to sports, they’re going after, they’re going with friends and and so can we take advantage of the space we do have with them? And I think asking questions that make it about them, not asking questions about what they’re going to be when they grow up, they don’t know. And it’s going to change. There are very few kids who go all the way through and they are still doing what they said they were going to be doing when they were, you know, 15. But I think asking questions about them and not being afraid to ask hard questions, I think that kids, they don’t expect it right, because they don’t know that they’re going to like it. But I think some of those hard questions about, well, what did that? What did that do to you? Or, you know, Man, that sounds like that was something really hard. Do you want to talk about it? I mean, even just the opening up of space, even if they don’t take you up on it. So I think asking questions is is really important in the keys to ask the right question, right so then that begs the question, what are the right questions? So the right questions are ones that aren’t confrontational, but are deeper than surface. So fine line, right? How do we balance being deeper than surface, but not not being confrontational? So good things to stay away for a why? Because why is one of those questions that maybe implies that they’ve done something wrong. So that’ll make them defensive, right? But if you can ask, how, what? And leave it really open. So I think sometimes as parents, we make the mistake of asking questions about a certain thing instead of a topic. So what did you and your friends do, as opposed to what was the best thing that happened to you today? Or are you enjoying that set of friends? Do you feel like that’s a place that you guys are going to stay friends for a long time, right? Which leaves it really open, then they can tell you what they did today or what they talked about,

18:44
right? We’re asking too narrow of a question. Yes, yes.

18:47
So I would say open-ended questions, which is another one of the active listening techniques, but open-ended questions that really allow them to choose where to go with the conversation, and then we flow with that.

18:59
So Josh has- he’s a basketball coach, and so I’m around these boys, but not a ton. And sometimes I find myself asking, like, how do I know when I have enough relational capital to ask a question that might be deeper, are they going to look at me and be like, You don’t know me well enough to ask about that? Like, what do you what are you doing? So I don’t know if there’s a like, clear answer to that, but how do you know? Like, okay, I feel like there’s enough relationship here that we can go deeper. Yeah, so lots of times the kids, I was a basketball coach too, for a while, my kids were young, and I then you’ve got a bunch of kids, right? You don’t even know them very well, but here’s, here’s one of the ways that you can tell kids, teenagers, whether you have relational equity, is that when you say hello to them, they actually look you in the eye and they follow up with something.

19:47
and and I think that it makes it small, right? So if you say, Hey, how are you? And they’re like, fine, and mumble and look down, right? And go on, you don’t have relational equity. But if they will look you in the eye and. And there’s some sort of reaction. It doesn’t have to be a smile, right? Because not all kids are wired to be friendly, right? But it has to be some sort of reaction to you, non verbally, and then it’s a look you in the eye and give you the answer. And then you can tell that you’ve actually created connection. So we’re wired for connection, so Neuroscience tells us that it’s one of the reasons we yawn when other people do, right? So we are wired for connection with each other, and in some form, I don’t know all the science, but our brains talks to each other. That’s why, when people yawn on the TV, you don’t yawn.

20:35
But when people who are near you trying not to yawn, over there

20:38
that have you have a connection with if they yawn. You do. So when you’re around the, you know, the dinner table, or at Thanksgiving or whatever, and somebody yawns, you can see who likes that person, right? Because you only yawn with people you have a connection with. It is not a universal thing.

20:56
Oh, I have to test that. Wow. Okay, yeah,

21:35
That’s good and so helpful. Well, thank you, Brenda.

21:37
I am, I mean, I could keep going and going, and that’s why we’re gonna have more episodes.

21:42
Yeah, that’s good, because we want to keep picking your brain. But thank you so much for the wisdom that you shared. And if you’re listening to this podcast, as always, subscribe. You can also email podcast@teenlife.ngo if you have any questions that you want us to cover or topics that you want us to talk about, and we’ll see you next week.

Karlie Duke
Karlie Duke

Communications Director

Nino Elliott
Nino Elliott

Executive Director

Brenda McAdoo

Brenda McAdoo

Special Guest

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How to Talk with Teens about Sex & Relationships | Ep. 172

How to Talk with Teens about Sex & Relationships | Ep. 172

 Listen & Subscribe

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Nobody wants to have an awkward sex talk with teens.

Let’s be real—talking to teenagers about sex, consent, and relationships can feel awkward. But these conversations are essential. When done well, they help teens feel seen, valued, and safe. So how do we approach these topics in a way that’s age-appropriate, effective, and not totally cringe?

So how do we create an open, ongoing dialogue with teens about relationships, boundaries, and consent—without being awkward? Whether you’re a parent, teacher, or mentor, you need practical strategies to help the teens in your life navigate these topics with confidence.

Key Question

What are some age-appropriate ways to discuss sex, consent, and relationships with teenagers in today’s world?

What We Cover

00:00  Navigating Awkward Conversations with Teens
02:51  The Importance of Ongoing Dialogue
05:55  Building a Foundation for Healthy Relationships
09:00  Normalizing Discussions Around Consent
11:50  Modeling Consent in Everyday Life
15:06  Creating a Safe Space for Conversations
18:01  Practical Tips for Engaging Teens
21:03  Encouraging Healthy Relationships

How to Support Students

Start Early & Keep It Age-Appropriate

  • Little kids: Teach body autonomy (“You don’t have to hug someone if you don’t want to.”)
  • Preteens: Lay the foundation with discussions about healthy friendships and respect.
  • Teens: Get real—talk about dating, sex, consent, and emotions in a way that matches their maturity level.

Normalize the Conversation

  • Don’t treat it as a one-time, serious “event.” Instead, weave it into everyday moments.
  • Use real-life moments to spark conversations: TV shows, song lyrics, or news stories, for example.

Ask Questions Instead of Preaching

  • “What do your friends think about relationships?”
  • “What does a healthy relationship look like to you?”
  • “Have you ever felt pressured to do something you weren’t comfortable with?”

Make Consent a Normal Part of the Conversation

  • Teach that enthusiastic consent is the standard—if it’s not a yes, it’s a no.
  • Role model consent in everyday interactions:
    • “Can I give you a hug?”
    • “Would you like a high five or a fist bump?”
    • “Is it okay if I move your chair?”

Boundaries Help, They Don’t Hurt

Consent isn’t just about sex—it’s about respecting boundaries in all relationships.

Boundaries may seem limiting, but they put the power back in your hands.

Examples of Boundaries

  • Keep something in: What do you want to keep safe? (Hailey and I didn’t talk about marriage much for the first year of dating)
  • Keep something out: What situations or actions do you not want to find yourself doing?
  • Don’t have gaps or loopholes
  • Extremely obvious: Make the boundaries clear for the people in the relationship and have others outside hold you accountable.

Perspective Shift

If teens aren’t hearing about sex and relationships from trusted sources, they are getting it from friends, social media, porn.

Our role isn’t to control them but to equip them.

TL Tips & Takeaways:

If they don’t want to talk…

  • Keep it casual. Talk while driving, cooking, or doing something together.
  • Respect their privacy but let them know you’re always open to talking.

If they ask something you don’t know the answer to…

  • “That’s a great question. Let’s look into it together.”
  • You don’t have to be the expert—just be a safe place.

If they already crossed a boundary…

  • Respond with grace, not shame.
  • “You are not your mistakes. Let’s talk about what’s next.”

Some Last Thoughts

Talking to teens about sex, consent, and relationships doesn’t have to be a one-time, awkward conversation—it should be an ongoing, open dialogue that evolves as they grow. When we create a safe space for these discussions, we empower teens to make informed, healthy choices.

Instead of focusing solely on rules and restrictions, we can equip them with the tools to build respectful relationships, set boundaries, and understand consent in all areas of life.

Remember, you don’t have to be an expert—you just need to be a trustworthy, nonjudgmental presence. Keep the conversation casual, meet them where they are, and show them that no topic is off-limits. The more we normalize these discussions, the more confident and prepared our teens will be to navigate relationships with clarity and self-respect.

Don’t forget to subscribe! Find us on YouTube or wherever you listen to podcasts.
Have a question or a topic you’d love to hear about? Reach out on social media or email us at podcast@teenlife.ngo.
Read Episode Transcript

Caleb Hatchett (00:00)
What are some age-appropriate ways to discuss sex, consent, and relationships with teenagers in today’s culture.

All right. If we’re being honest, talking to teenagers about sex, and relationships can feel, and honestly probably is awkward, but these conversations are important.

And sometimes even when they’re done well, doesn’t, this isn’t the case. When done well, they help teens feel seen, valued and safe. And I know, right. There’s some fears that stand in the way maybe of you as a parent or you as a trusted adult of, of wanting to talk about these things, right? You don’t want to say the wrong thing or you don’t want to cross the line.

Caleb Hatchett (00:46)
You don’t want to encourage something too early and you might not even know where to start. And so those are all valid and true things, but the perspective shift that we kind of want to transition into our topic today is that if teens aren’t hearing about sex and relationships from trusted sources, they’re getting it from friends, social media, and porn. And that’s just, that’s a fact. And so if you weigh those two against each other,

Karlie Duke (01:11)
Yeah.

Caleb Hatchett (01:14)
Which one do I want my team or this team that I love and trust to hear this from?

Okay, even if you probably are scared of saying the wrong things it can’t I surely I hope can’t be worse than what their friends are saying so…

Karlie Duke (01:21)
Yeah.

Tobin (01:31)
Yeah. And if you’re one of those parents that’s like, my sweet baby doesn’t, doesn’t, isn’t around that. Doesn’t talk about that. I, like, honey, like they, they are in it. Believe me, I’ve been that oblivious and naive as well of like, no, my, my teens not doing that stuff. And then it kind of hits you like a pile of rocks when it, whenever you find out like, nevermind. And so if, if a kid, if your kid is in school,

Caleb Hatchett (01:36)
Hahaha

Yeah.

Tobin (01:57)
And even they’re not school, but especially if they’re in school and especially if they’re in public school, they are having these, they are at least around, these conversations. And so like Caleb’s saying, put on your best media PR person and control the narrative. Like that’s that’s kind of the, you know, get the control the narrative of what’s being put in their heads. And you can’t do a whole lot worse than a bunch of other 15-year-olds. So. Yeah.

Caleb Hatchett (02:04)
Yeah.

Get ahead of it. Yeah. Yeah.

Karlie Duke (02:12)
I love that.

Caleb Hatchett (02:20)
Yeah, that’s where the bar is. Truly.

Karlie Duke (02:22)
Man, that is so true. Well, and we’ve (I’ll post links)- we’ve talked about this a little bit in past podcasts, but as a reminder, I think sometimes at least I do… We still think of like the sex talk, like the big, Caleb can probably share a story of like how scarring the big talk is, THE talk, especially if your parent is.

Caleb Hatchett (02:40)
No, it’s terrible.

Karlie Duke (02:46)
And that’s not necessarily the goal. It’s an ongoing conversation. So this comes back to being a safe person that they feel like they can have conversations with, that they can ask questions about, that you can bring this up naturally. Maybe you’re, I don’t know, watching a TV show- think of ways to keep the conversation going and have safe dialogue and not just be like, okay, I’ve got to sit down and we’ve got to go through this workbook.

Caleb Hatchett (03:03)
Mm-hmm.

Karlie Duke (03:11)
and or I’ve got to hit all my points and they just have to sit and listen while I talk to them about sex. Yeah, exactly.

Caleb Hatchett (03:12)
Yeah.

And then you’re done forever. Right? Like I did it.

I did it. Now I never have to talk about that again. Like you do. Yeah.

Karlie Duke (03:22)
Right. Yeah, it’s just not how that works.

And I also just want to point out before we kind of get into some more of like the practical tips of like consent, respect, emotional safety is just as important as like the physical safety. And so you can’t just talk about like physically what they’re doing. We also need to talk about the other side, especially if you have girls that like emotional safety probably even means a little more to girls. But for both

Caleb Hatchett (03:35)
Mm-hmm. Yeah.

Karlie Duke (03:49)
Don’t just focus on what not to do. Let’s equip them to have healthy relationships. Like we want you to have good relationships. We want you to have fun relationships that aren’t damaging for either party. So let’s talk about how we make that happen. Not just a list of things not to do. I’m done. We don’t have to talk about, like Caleb said, I don’t have to talk about anymore. I gave you my list. You’re done. let’s model this and do this well.

Tobin (04:14)
Yeah, and hey, guess what? Fear-mongering doesn’t work either. Like so. I mean, there’s a reason why there’s a really funny scene in the movie Mean Girls, because that doesn’t work. It’s not. It’s funny because everybody knows that that doesn’t do anything. So the main thing is- our first step is to start early and keep it age-appropriate. Obviously, if you’re talking to a younger teen that is probably more oblivious and not quite having full-out conversations at school about this stuff, it’s OK to kind of keep it vague.

Karlie Duke (04:17)
Ha ha.

Caleb Hatchett (04:18)
No.

Karlie Duke (04:27)
Mm-hmm.

Tobin (04:43)
I’ll call it PG PG 13, you know. But the main thing is, is teach them about their their body autonomy. say things like you don’t have to hug someone if you don’t want to. Where, you know, if you start laying the foundation for what healthy relationships look like and what boundaries look like in every relationship, it’s not just a romantic relationship, but like how healthy friendships, personal boundaries, and what respect looks like for that.

It kind of helps you get them off to the right start. And if you are like a teen, a parent of a 17-year-old, here’s like, oh shoot, I didn’t do any of that stuff. Like that stuff can happen any, anytime. Like you have to, yes. But if you are like a younger or preteen parent, like, or teacher counselor, whatever, like these are the kinds of things that if we start early, it’s going to help you help the conversation later instead of it being like a, you know, like I,

Caleb Hatchett (05:18)
Yeah. Yeah.

Karlie Duke (05:18)
It’s better late than never.

Tobin (05:37)
My parents were pretty open about this stuff, but I had a lot of friends and even in my parents somewhat, too it felt almost like a final exam where it was like, alright we’re gonna sit you down, have this daunting conversation, and here’s all the information. Now we’ll go pass the test and that doesn’t work.  And so like if you start early and kind of give them a foundation where to start from then these little minor conversations. The mini conversations that happen later

Caleb Hatchett (05:53)
Mm.

Tobin (06:05)
are a lot more effective than if you just try to do everything all at once.

Caleb Hatchett (06:09)
Yeah.

Karlie Duke (06:10)
Right. Well, like I said, normalizing this conversation and making it part of everyday life instead of it having to be a sit-down. I have littler kids and my son really got into full house last year. Like we loved watching fFull Houseull house, and I quickly realized like we would watch, would watch it with them, but I was like, like DJ, like the earlier episodes, they’re little. then DJ starts dating and then DJ gets in a car with a boy who tries to go too far. And I had to be like, okay, let’s talk about this.

Why was she maybe uncomfortable and what did this look like? And I was having, I was able to have an age-appropriate conversation with my seven-year-old, but use little things like that. It doesn’t have to necessarily be like a pause, but like later be like, Hey, what would you do if you were in that situation? Or why do you think that was such a big deal? Or like, is this even realistic? Does this happen anymore? Try to come to it from a curiosity standpoint of I’m trying to figure this out. Ask.

Tobin (06:55)
Mm-hmm.

Caleb Hatchett (07:07)
Yeah.

Karlie Duke (07:07)
I ask these questions of Josh, because he’s around teenagers every day. And I’ll be like, is this real? Like, what is this? Are they actually dealing with this? What is going on? And he’s like, my goodness. But they talk about it a lot. He’s around it more to have a conversation. So making that part of in songs, if you hear something in a song, hey, what does that mean? Can you tell me about that? And it might just spark other conversations.

Tobin (07:23)
Hmm.

Caleb Hatchett (07:30)
And like even normalizing it in the sense of, especially if you have like older teenagers, things like that, and age-appropriate conversations, right. Are about things like sex consent, all of that, like, don’t be afraid or nervous or like walk on eggshells of can I say sex? Like, yeah. Like don’t act like it’s a no-no word still. Like you’re talking to your teenager. They hear it.

But if you’re going to act awkward saying these things or not knowing necessarily how to start a conversation. And I do understand it can be awkward, but your student or teen is also going to go off that energy and assume, okay, right? Like maybe I can’t talk about these things. And so just, just normalizing it. Like, Hey, you know, this is something that, that I’m comfortable talking about with. And like, you can be comfortable talking about it with me as well.

Karlie Duke (08:11)
Mm-hmm.

Caleb Hatchett (08:25)
And so you can kind of help model that and normalizing it.

Karlie Duke (08:28)
Well, and even sharing at some level when you feel it’s appropriate, and not over-sharing, sharing your own experience when you were a teenager. Hey, I struggled with these things too. Hey, this is what I went through. I remember like probably as a junior in high school, like mom starting to have conversations with me and some of my friends. And I remember they walked away going like, wow, my mom never talks to me about stuff like that. And they respected her for being vulnerable.

Tobin (08:35)
Mm-hmm. Mm-hmm.

Caleb Hatchett (08:36)
Yeah.

Yes.

Karlie Duke (08:54)
with herself and then she was their safe person and she became a safe person for me because I was like, she gets it. And so like I said, not oversharing. You don’t have to dive into your dating history, but being like, remember I was a teenager too once, and here are some things that I went through, or here are some questions I had to ask, and being able to relate in that way can also make that a little easier.

Caleb Hatchett (08:59)
Mm.

Teenagers

They forget I think that adults were once teens and then I think even if they do understand that they assume it’s so different now than it was and if we’re being honest, at the core of a lot of these things is still the same and so your teens might not know that they can relate to you unless you open up about some of that shared experience and yeah, like Karlie said don’t necessarily overshare right like you’re still

Karlie Duke (09:22)
Hmm.

right.

Caleb Hatchett (09:42)
a parent or a trusted adult. You don’t need to necessarily be like a friend gossiping or talking about these things. But sharing enough to where they can understand, wait, like you do get it is important.

Karlie Duke (09:56)
Mm-hmm.

Tobin (09:58)
Yeah. Well, and you don’t. This is this is me talking to my own self, too, but. You want to like all parenting is about is trying to parent a little bit better than your previous parents, and they’re going to parent a little better than you, and just kind of showing them like, hey, don’t go the same roads that I went down in. And if you’re sitting here like, hey, I didn’t do that stuff, maybe talk to them about how you how you maybe stayed away from that stuff or whatever. The main thing is, is that this is not a time to

Caleb Hatchett (10:00)
.

Yeah.

Tobin (10:26)
get out your soapbox in and preach a lesson or a sermon to them because that’s going to immediately turn them off. Like even if you are 100 percent right, it’s going to immediately make them think, OK, well, here comes another lecture from mom or dad or whatever. Trust an adult. We talk about our volunteers being facilitators, facilitate conversation instead; ask them questions like, well, what do your friends think about relationships- what does a healthy relationship look like to you?

Karlie Duke (10:30)
Mm-hmm.

Caleb Hatchett (10:31)
Mm-hmm.

Tobin (10:55)
What are you seeing? Like what are you? What are your friends doing? And like do you feel pressure to do any of that same stuff that you’re not comfortable with? These are open-ended questions that kind of get teens talking about something that could be a hard conversation for them. And it also kind of show, it’ll give you a kind of like a glimpse of what they’re seeing on a day to day basis that maybe you aren’t seeing fully in your own home. And it just- it lets them control the conversation a little bit more than you just saying.

Caleb Hatchett (10:55)
Mm.

Mm-hmm.

Tobin (11:23)
You know, here’s the 10 commandments of Tobin’s household and why you can’t do this, that, and this and that. like, you know, there’s a reason why, especially these days, teens don’t respond to the word rules. They respond to norms and they respond to questions because they don’t want to be preached to. I- no one really does, but especially teenagers. So just really make sure that you’re, keeping the conversation civil and, let them control it a little bit.

Caleb Hatchett (11:35)
Mm-hmm.

I think asking questions helps them process and come up with their own answers and reasons for some of the things that you want them to understand, right? Cause if you say, Hey, you need to have these boundaries or your relationship needs to look like this, that’s not gonna, they have no reason to want it to look like that. And so if you can get them to process the reason- their own reason for why a relationship should be like this or why a boundary, why that boundary should be in place. They’re more likely to do it. And so asking questions is just so, so, so important, but it also kind of leads into the next one. Cause if you’re getting your student to, or your teen to process and maybe even like write out some of these things, like you, need to have this.

One of the biggest parts- and where that I see it played out easiest- is through boundaries and through consent. And so you need to make consent a normal part of the conversation. And it’s something teens have heard our hearing. remember even my freshman year at college, they, all the boys dorms were in this big like meeting hall and they showed a video on consent. It’s something that thankfully now is being taught I hope, but it’s also a conversation that needs to be carried out on your part as a parent or a trusted adult to kind of help them understand because consent isn’t necessarily just about sex and I to make that clear. It’s not just about sex even as Karlie said- like emotional things- that is also important in maintaining. It’s about respecting boundaries in all relationships.

Tobin (13:32)
The hard thing too is you may not want to hear this, but the generation below us maybe knows more about consent than we do, because they’ve been taught it their whole life. so hearing, which is a good thing, like that’s a good thing that we are more aware of that now in 2025 than we were even 20 years ago. And so it also might be a time to let them kind of talk to you about what they know about it. And not that we need to be taught necessarily, but it,

Caleb Hatchett (13:42)
Yeah.

Yeah.

Hmm. Yeah.

Karlie Duke (13:57)
Mm.

Tobin (14:02)
They probably know more about the importance of that than maybe even we do as adults because again, they’ve been taught that their whole lives. It’s that’s a very, very, in that I think the thing that’s that sometimes gets lost in that is that that goes with all like both genders. Like it’s this is one of those things where like consent is important on all sides of the coin and making sure that that that’s about respecting all the boundaries in every relationship with no matter, you know, who’s coming to the table with that. So

Caleb Hatchett (14:22)
Yeah.

Tobin (14:30)
if someone is teaching them that if someone isn’t enthusiastic about this like if they may be going along with it, but they’re not like enthusiastic, that’s a no and you need to make sure that you’re respecting that and then that’s a conversation of Why did you put yourself in that position in the first place? Like how do we avoid these positions more than anything?

Caleb Hatchett (14:41)
Yeah.

Karlie Duke (14:41)
Mm-hmm.

Well, and I think

for our adults, even our teachers who maybe can’t participate in this conversation as much in a, you’re limited in a school setting, modeling consent in everyday life is something that you can do. So things like asking, Hey, can I give you a hug? Or would you like a high five or a fist bump? Or like, Hey, can I move your chair? Instead of just moving things or moving their property or like, even putting a hand on, like asking for consent in little areas continues to put in like, I respect you and I respect your body and I respect your stuff so that they can then carry that into healthy relationships as well. And so it’s just little things like that that can make a difference.

Caleb Hatchett (15:33)
Yeah.

And it’s modeled, like you said, even outside of relationships, right? Of like, even the smallest things you ask for a friend, Hey, can I have like a Skittle? No. And you keep pressing like, what, like, yes, I understand in that scheme, but like in a way, right? You get to model. Okay. Right. They said, no, I’m just going to respect what they said. Right. And so it can kind of help translate into

Karlie Duke (15:38)
Mm-hmm.

Tobin (15:52)
Mm-hmm.

Karlie Duke (15:52)
Mm-hmm.

Caleb Hatchett (15:56)
some of these these bigger things.

Tobin (15:58)
So the thing is, we’ve been giving you a lot of things to keep in mind and stuff, but what are some easy ways to just do this? Because I think the hardest part is taking that first step with this stuff. So I think I was told a while back that these conversations, especially if it’s between a male and their son, or a father and son, or a trusted adult and a male, having the conversation side to side is a lot easier than a daunting face to face. like, obviously, while driving is somewhere some of the easiest conversations happening happen because they don’t have to look you in the eye. And they can kind of deal with the awkwardness in their own space. And so like being side by side with someone when they talk about this stuff is actually very effective way to possibly have the conversation. If they don’t want to talk, like all you have to do is keep it casual.

Caleb Hatchett (16:28)
Mm.

Mm-hmm.

Tobin (16:53)
Again, where if you start this early and you see this more as a game plan of multiple mini-conversations, instead of one giant one, then it’s not going to be awkward to the teen. If you’re bringing it up on a random Tuesday, drive home from school or whatever it may be. And so keeping it casual is really important. And then, but also respecting their privacy, like if they don’t want to talk about it or they don’t feel comfortable at the moment, or maybe they’re not in a good head space for it.

Caleb Hatchett (17:08)
Yeah.

Tobin (17:21)
Just let them know that you’re open to it and that you don’t need to press them for it. If they ask something that you don’t know the answer to, this is the other tip I’m going to give you. Then just say, Hey, I don’t know the answer to that. That’s a great question, but like, let’s talk about that together. Let’s look into it together. Let me find the answer. Let me ask someone who might know, like, you don’t have to be the expert in this situation. We talk a lot about like just being a safe space. And sometimes that means not giving them advice when you don’t really fully have it. And then the last thing

Caleb Hatchett (17:34)
Mm-hmm.

Tobin (17:48)
If they’ve already crossed a boundary, like if your teen comes to you and says, hey, this is what I’m that what I’m dealing with again, we say this on almost every episode, be shockproof, respond with grace, not shame. We’ve all made mistakes, whether they’re massive, some of them, some of us maybe made this exact same mistake and just tell them like you are not your mistakes. So let’s talk about how do we deal with it next.

Karlie Duke (18:11)
Right.

Tobin (18:12)
Obviously, there are some consequences probably with this stuff and there might be dire situations that come with this stuff, but responding with grace and not shock or shame is the first step to helping them heal from whatever they may be going through. And so just making sure that we do those kind of easy tips on how to deal with this stuff, because this is not easy. It’s not easy at all. And it’s going to be hard. It’s going to be awkward. But if you if you do this the right way, you’re going to be you know, it’ll be it’ll pay dividends in the future.

Karlie Duke (18:39)
Right. And so as always, like Tobin’s saying, like, be a place where they feel like they can continue to come back. And if they’re sharing this with you, don’t take that for granted. Like that is a big deal. So even of like, Hey, I’m so glad that you felt safe enough to share this with me and handle that well. So they continue to share with you because you would rather know and hear it from them than find out through other ways. so teenagers deserve our respect.

Caleb Hatchett (18:57)
Yeah.

Karlie Duke (19:08)
But also hear me out teenagers, we want you to have healthy relationships and that’s why we want to talk about this because we care about you and we want you to go into your future saying that was a good experience, not a bad one. So thank you as always for listening to the Teen Life Podcast and we’ll see you next week.

 

Karlie Duke
Karlie Duke

Communications Director

Tobin Hodges
Tobin Hodges

Program Director

Caleb Hatchett
Caleb Hatchett

Podcast Host

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Supporting Students with Deportation Fears | Ep. 171

Supporting Students with Deportation Fears | Ep. 171

Key Question

“Recently, a student opened up to me about being afraid that their loved ones might be deported. I wasn’t sure how to respond in a way that makes them feel heard without making any false promises.”

How can I make students who are afraid of deportation feel safe without crossing any lines or bringing up things I shouldn’t?

How do we support students who are afraid of being deported?

Whether a student’s own status or that of a loved one, fear of deportation can deeply impact their sense of safety and well-being.

As caring adults, how can we respond in a way that makes students feel heard, valued, and supported—without making false promises or overstepping our role?

What We Cover

00:00  Navigating Student Fears of Deportation
02:56  Creating Safe Spaces for Teens
06:10  The Importance of Listening
09:24  Identifying Trusted Adults
12:36  Coping Strategies for Students
15:52  Empowering Students Through Support

How to Support Students

1. Start with Listening

  • Listen without judgment or interruption.
  • Sometimes, students just need to feel heard without someone jumping in to fix things.
  • Example response: “Thank you for trusting me with that. That sounds really scary.”

2. Create a Safe, Non-Intrusive Space

  • Reinforce that your group, classroom, or community space is a safe place.
  • Students should never feel pressured to share personal information.
  • Example response: “You don’t have to share anything you’re not comfortable with, but I’m here to support you however I can.”

3. Help Identify Trusted Adults & Safe Places

  • Ask students who they feel safe talking to at home, school, or in the community.
  • Example question: “Is there someone you trust that you can talk to about this outside of here?”
  • If they don’t have someone, suggest school counselors or other trusted adults.
  • Ask students where they feel safe. If school doesn’t feel safe, help them identify other safe spaces in their community.

4. Help Manage School Work During Stress

  • Acknowledge that focusing on schoolwork can be difficult when dealing with fear and anxiety.
  • Offer to help break tasks into smaller, manageable steps.
  • Example response: “I know it can be tough to focus on school when you’ve got so much on your mind. Would it help if we figured out a plan to manage your assignments together?”

5. Focus on What You Can Do

  • While you can’t change their circumstances, you can offer consistent support.
  • Let them know they can always turn to you when they feel overwhelmed.
  • Example response: “I may not have all the answers, but I’m here to listen anytime you need.”

 

Perspective Shift

If a student is worried about what’s happening at home, that fear will impact their ability to focus and thrive at school. We might want to keep school and home separate, but students need our full support to feel safe and valued.

TL Tips & Takeaways:

Stay Consistent & Be a Safe Person

Reassure them: “No matter what happens, you belong here. You’re always welcome in this space, and I’ll be here to support you however I can.”

Encourage Healthy Coping Strategies

Suggest activities like journaling, breathing exercises, or talking to a trusted friend.

Example question: “When things feel overwhelming, what usually helps you feel a little more in control? Let’s think of a few ways to help you feel calmer in those tough moments.”

Some Last Thoughts

Being a trusted adult can make a huge difference in a student’s life. Even if you don’t have solutions, your calm and consistent presence is powerful. Teens need to know they aren’t alone, especially when facing fears like deportation. Your support, listening ear, and safe space can be exactly what they need to keep going.

Don’t forget to subscribe! Find us on YouTube or wherever you listen to podcasts.
Have a question or a topic you’d love to hear about? Reach out on social media or email us at podcast@teenlife.ngo.
Read Episode Transcript

Karlie Duke (00:00)
Recently a student opened up to me about being afraid that their loved ones might be deported. I wasn’t sure how to respond in a way that makes them feel heard without making any false promises. How can I make them feel safe without crossing any lines or bringing up things I shouldn’t? There is a lot to this question. So let me start. I just want to give a couple of disclaimers before we get into this topic.

So if you’re listening and you’re like, no, what am I getting myself into? Or what is the Teen Life podcast getting themselves into? This episode is not intending to be political. As we know, deportation is not a new topic, but it feels just especially complicated. And it’s something that students are talking about a lot. We’re seeing it in groups, counselors are seeing it in schools.

Tobin (00:40)
.

Karlie Duke (00:50)
And so we’re not gonna talk about laws or policies today, but we just wanna offer some resources if a student brings something like this up so that you can respond in a way that’s supportive. So that you can respond in a way that is helpful and appropriate. And then finally, just as a reminder, we want to let the students lead this discussion. So especially if you’re leading a teen life group, if you’re one of our volunteer facilitators, we don’t ask students about documentation status or where their family is from or anything like that, like demographics like that. And so our goal is to give every student a seat at the table where they can feel safe or they can feel like they belong no matter what they look like, no matter what they’ve done, where they come from, what they believe that is just kind of what teen life does. And so with that being said, I do wanna give advice, like don’t give legal advice or just…

Tobin (01:18)
Mm-hmm.

Karlie Duke (01:45)
really dive too deeply into this topic, especially if you’re not licensed or trained to do so. So if you’re a volunteer stepping into a school campus, if you’re a parent who’s talking to a kid’s friend, like it’s okay to also give them resources outside of you, of someone who’s gonna know this better. And so we just wanna give that disclaimer out that we’re gonna talk about this because we want to discuss tough topics that students are going through. And so this is one of those right now that is…

Tobin (02:00)
Mm-hmm.

Caleb Hatchett (02:03)
Mm-hmm.

Karlie Duke (02:14)
It’s tough and we wanna be there for students and support them. as a, just a quick perspective shift before we really get into this, as always, no matter what the topic is, if a student is worried about what’s going on at home or what’s going on with friends outside of school, it’s going to affect them at school. And so you can’t keep school and home separate.

Caleb Hatchett (02:31)
Mm.

Karlie Duke (02:35)
If you’re a teacher, if you’re a counselor in a school setting, home is not separate because they’re bringing it with them. I think Tobin, you’ve said this and even wrote a blog about like almost like they’re bringing an extra backpack to school with them that they’re carrying stuff. And so teens need our full support to feel safe and valued at school.

Tobin (02:41)
Mm-hmm.

I think the biggest thing that we say about everything, including for our parents, is it’s your job in this situation is to be shockproof. There shouldn’t be anything in this world, this, where we’re at right now that you haven’t already heard about or aren’t seeing in the news. And when it hits in your own backyard, it’s just a reminder of, this is, this is happening everywhere. It doesn’t matter if you’re in Texas. It doesn’t matter if you’re in New York or California.

Karlie Duke (02:58)
Mm-hmm.

Caleb Hatchett (02:58)
Mm.

Mm.

Tobin (03:17)
Wherever you’re at, you’re probably seeing some of this and obviously in some states it’s a little bit higher intensity than others. But if a kid comes to you with this concern, just be shockproof and just listen to him. And it’s like that sounds so simple, but nine times out of 10 with any problem, the teens just want to be heard. And that helps kind of that helps them kind of deal with the anxiety of what they’re dealing with.

Caleb Hatchett (03:36)
Yeah.

Tobin (03:43)
And so that’s that’s always good advice, I think, for everything we do.

Karlie Duke (03:45)
.

Caleb Hatchett (03:46)
And yeah, similar, shock in the news shock in, and how it affects teens and just everyone is going to be a problem that has been around and will forever be around. so, you know,

Again, we don’t want to be political, but we also want to talk about real problems that are affecting real teens, especially in our area- and the things that we’re seeing- but also the things that we’re going to talk about. The advice that we’re going to give can apply beyond just this and can apply. How do we sit and be with students and things that are beyond their control and beyond our control? And so it’s good advice. And so like Tobin said, they, they want to be heard. And so one of the first things I’d say is you just start with listening. Like.

Karlie Duke (04:15)
Yeah.

Caleb Hatchett (04:30)
Don’t try to fix [anything]. And that’s a big one that we say like, Hey, you can’t, you can’t, especially with this, but just, just listen and be shockproof and just be like, yes. Thank you so much for, for sharing that, for trusting me, um, with that. And then don’t, that’s all you need to say. It’s like, there’s no, Hey, and do this. It’s a, thank you. Like, I’m sorry. Thank you for feeling free to share it.

Karlie Duke (04:51)
Mm-hmm.

Tobin (05:00)
Well, and Karlie kind of already hinted at this, but if you are in a position where you are a teen life facilitator in these groups, part of the agreement you sign when you lead these groups is that we don’t we’re not talking about. We’re not we’re not giving opinions on these things. We’re just there to hear them. And so but if you’re not in a team of group and you can technically give your opinion on things like, you know, one thing, especially as a guy that I’m always told it with my wife is that I’m not trying to I don’t want you to fix my problems. I just want you to hear my problems. And so

That kind of applies here as well. You know, if even if you have the answers on how to fix that stuff, like that’s that’s still something that can be very dangerous and can be litigated and possibly get you in hot water. like, you know, always refer or defer to just listening and then referring to experts and people that can actually deal with this on a day to day basis.

Caleb Hatchett (05:38)
Mm-hmm.

Karlie Duke (05:38)
Mm.

Right? I think as adults, it’s so easy to jump in and try to fix. Like, I just think that is our go-to thing. And so instead of fixing, just listen, just listen, as they’ve said. It is more powerful than you think to just have someone who will be there and give, like put your phone down, give them your full attention, and listen to them. Another…

Tobin (05:50)
Mm-hmm.

Caleb Hatchett (05:55)
Yeah.

Tobin (06:10)
Mm-hmm.

Well, in one way that you can fix it is just by creating a safe space for them. mean, the hard is this particular topic. The hardest thing about this is that people don’t feel safe and the people that are scared about this, they don’t feel safe anywhere, understandably because of what’s going on in the news and stuff. So it’s just in some cases like this is just your chance to reinforce that your group, your church, your classroom, wherever you’re at that.

Karlie Duke (06:19)
Mm-hmm.

Tobin (06:41)
This is a safe space for them and they are, they don’t need to share everything with you, but that you’re there to, you know, be with whatever they’re comfortable with sharing and then that you’re going to support them however you can. And again, the support doesn’t have to be this mass gesture. just has to be creating that space for them.

Caleb Hatchett (06:59)
Yeah. And even with that teaching them to find and identify trusted adults in other safe spaces, even if it’s not you, you know, making sure that they have, you know, these spaces and people that they can go to, to kind of vent, to be heard, to be safe enough to express those, feelings and doubts and fears, especially with everything that’s going on. Right. You never know if

Karlie Duke (06:59)
Yeah, I agree.

Caleb Hatchett (07:24)
for them, is this okay for me to share? Right? Or, or am I putting myself or anyone else that I love, like at risk by sharing? so helping them understand that your space is safe and then helping them identify other safe spaces, cause they can’t be with you or in your group all the time. And so kind of help equipping them also with that.

Karlie Duke (07:49)
Right, and so it’s finding safe people, it’s finding safe places if they don’t feel safe at school right now. Where is a place that you do feel safe? And let’s talk about that. And I think kind of having them come up with a plan. know schools have plans in place in case something happens to support students, to help them, to make sure that they’re not alone. And so just making sure that they though are thinking of those people, have them write it down. Like, hey, I want you to list out

Caleb Hatchett (07:55)
Mm-hmm.

Karlie Duke (08:18)
three trusted adults and if they’re like, I don’t have anyone that doesn’t necessarily have to be you, but it could be you. Or you could say, Hey, what about your school counselor? Can I go with you and let’s talk to him real quick or Hey, is there a teacher that you trust? Is there a local youth pastor that I can go connect you with that we’re just making connections and pointing them back to what they can do, who they can go to.

And like I said, making sure that they have at least some sort of plan in their mind and are kind of getting ahead of that if that is a real concern.

Tobin (08:53)
hard thing with this particular topic also is that the schools have not been safe in this situation, at least according to the news. We have people coming into the schools and checking documents and possibly removing students and stuff. so I think schools are becoming less and less, not safe, but the safety feel that you get from schools becoming less and less. My own high schooler worries about

shootings at schools and stuff. so it’s not just this particular situation, but like, whenever the school isn’t safe for people, like, and when they don’t feel like it’s safe, that’s really hard because like, I when I was a teacher, I used to tell my students all the time, like, hey, you better figure out a way to like people at school- because you spend most of your life here. Like you spend more, more hours in a day at school than you do with your own family. And so

Karlie Duke (09:23)
Mm.

Caleb Hatchett (09:42)
Mm-hmm.

Tobin (09:50)
The more things that happen in this world that make schools not feel safe, it just creates this sense of terror for everyone, but especially in this situation because they can’t even go to school now and not have that fear. And so that’s why it’s really important to help them find those connections and maybe think through like everything we do with Teen Life. Like they may be forgetting about some connections that they have or trusted adults or even safe places that they may have.

Caleb Hatchett (10:03)
Yeah.

Tobin (10:17)
And helping them find that will help them kind of manage their stress level when they are in a place that they don’t feel safe in.

Karlie Duke (10:23)
Mm-hmm. Well, I think part of that, I said earlier, when you don’t feel safe at home or even at school, and then we’re expecting them to carry on at the same level of schoolwork, they’re still juggling extracurriculars. They’re still expected to show up and do homework and sit for tests and all these things, but in the back of their mind, they’re like, but I’m worried about this too. And their brain isn’t able to fully connect at school. That’s hard.

Caleb Hatchett (10:45)
Yeah.

Karlie Duke (10:51)
And so we need to be able to acknowledge that, that it’s hard to focus on school when you’re dealing with fear, any kind of fear. It doesn’t matter. This isn’t unique to this topic. But I think if you are talking to a student and they’re really struggling with school or they’re really struggling with this, let’s think of some coping skills to help them with that. So maybe it’s breaking it into smaller, more manageable pieces. So if they are like,

Caleb Hatchett (11:00)
Mm-hmm.

Karlie Duke (11:17)
They’re stressed about this, but they have a big test coming up and they can’t even think about that test. Be like, okay, I just want you tonight to go home and make flashcards. You don’t even have to look at them. Just make flashcards for this test. The next day, hey, I want you to spend 10 minutes looking over those flashcards. The next day, I come up with like here are very manageable steps. If you’re a teacher and you’re seeing these things, think through what are ways that I can give them support that they need right now and just.

Caleb Hatchett (11:32)
Yeah.

Karlie Duke (11:44)
Be compassionate to that, that there’s stuff going on outside of school that students are bringing with them and they just might need, not that you have to like give them the answers, but they might need you to help break down here are some steps that you can take that are gonna make this easier.

Caleb Hatchett (11:46)
Yeah.

I think this case and like, again, like other hundred other scenarios, right? Where, where students are in a place where they’re so fearful or stressed, like they’re in fight or flight. What they need from you, like we said earlier is a calm, calm presence to be like, “Hey, like we’re here. It’s safe.” But then, yeah, just like putting myself in that, like just a, I’ve been in the craziness of the fear, of the anxiety, and just having someone to be like, okay, let’s let’s break it down. Like I just want you to focus on this one thing is so, so huge. And so it’s where we go back to like, you might not be able to fix the overarching problem, but here’s where you can come in as a leader and kind of help students process and kind of help them- not fix the problem, help cope with that problem better.

Karlie Duke (12:53)
And so I think something that we have to acknowledge as adults is you can’t fix it. Like you’re not going to be able to fix every problem. And we’ve said that a few times, but focus on what you can do. And so you probably can’t change their circumstances. You probably can’t fully take away their fear and even to say things like, it’s going to be fine.

is a little patronizing. It’s probably not the truth. You don’t know. And so offering that isn’t helpful. So if you’re trying to go into that fix-it mode of like, you’re going to be fine or just do this and don’t worry about it. You don’t know the full situation. And like I said, that’s, that’s probably not necessarily an easy fix. So, but what you can do is offer consistent support. You can show up, you can continue to come, you can check in and just be like, Hey, how are you doing today?

At Teen Life we use fists to five all the time in our groups. like, hey, fist to five, how are we feeling today? Where’s our stress level? How are you feeling with school? What’s home life like right now? And so doing that and then once again, just offering like, hey, I probably can’t fix it. I don’t have all the answers, but I’m here if you just need someone to talk to.

Tobin (13:46)
Mm-hmm.

Karlie Duke (14:04)
So kind of to wrap this episode, this subject up, I think we’re seeing this a lot more. We’re talking to schools who are saying, I’ve got students in my office a lot who might not even be worried about themselves. Maybe they’re worried about a friend. And so this is just something that many of our schools are dealing with. Many of our groups are dealing with.

Tobin (14:24)
Mm-hmm.

Karlie Duke (14:33)
And so kind of to wrap up what we’re talking about, I think the key thing is to stay a consistent presence, to be a safe person. And like I said, to help them connect to other safe people. So saying things like, hey, no matter what happens, you belong here. No matter what happens, I’m gonna still support you. You’re welcome here. I mean, these little things, especially for a student who maybe doesn’t feel welcome,

who doesn’t feel safe, who doesn’t feel like they are wanted can go a long way. And so being that person for them can, I don’t know, it can just make a difference. seems small, but it’s a big deal. And then finally, I think encourage some healthy coping strategies. So we kind of talked about some school stuff, but there are other things that we can encourage our students to do that doesn’t just help.

Tobin (15:13)
Mm-hmm.

Caleb Hatchett (15:13)
Mm-hmm.

Karlie Duke (15:27)
with school but can help with their stress level. So it could be things like journaling, deep breathing exercises, or even having them talk to a trusted friend of like, hey, we’re talking, but like, do you have someone else that you can just vent to and you feel like they’re a safe place and encourage them to do that. So one thing we like to do in teen life groups that I think could be helpful here is we’ll ask them, last time you went through something stressful or difficult, what helped you?

What did you do? What were the strengths that you had? What are the things that you did that helped you get out of that and be like, okay, how can we apply that to this situation? And remind them you’ve been strong in the past. You’ve done these things in the past and you can do it again. And I’m here to help you and you’re not alone in this. And so kind of asking them to reflect back as well.

Tobin (16:19)
Yeah, and the hard thing about all this stuff is that most of these kids didn’t choose this, and so just remembering that like what we say to them matters and how we talk to them matters and so just we keep saying it but just being there for them and whether it’s right or not like not having that being a time for opinions and just being there with them is an important so because again they didn’t choose to feel this way.

Caleb Hatchett (16:42)
Mm-hmm.

Tobin (16:46)
about any subject really, but just being not feeling safe in school is a hard thing to deal with. And so just being there and being and being opinionless and being shockproof is really important in these situations for sure.

Karlie Duke (16:51)
Mm-hmm.

Caleb Hatchett (16:58)
And I think I like to like helping walk with them and equip them with again, walking through and teaching them skills of, okay, like next time you’re in a situation where you feel overwhelmed, how can we use this? Right? Okay. I’ve been here.

Karlie Duke (17:13)
Mm-hmm.

Caleb Hatchett (17:16)
you know, whenever you feel like you’ve been keeping your head above water, it’s like, okay, no way. I know how to swim. so, you know, teaching them again, like, like Karlie said, some of those, those breathing exercises are ways that they can help self-regulate themselves. while also acknowledging like, Hey, you’re not a therapist, but like helping just equip them.

through your life experience while also being that trusted adult of saying, I am here. Like I am here for anything that you need, but also empowering them like you are capable though. It is just always, always going to go that.

Tobin (17:35)
Mm-hmm. That’s good.

Caleb Hatchett (17:51)
that extra mile, but there’s always so much value in being a trusted adult. It’s a thing that we say if you’ve listened to our previous podcasts a lot, cause it’s, it’s important and there’s value to it. but almost like any topic that gets brought up in a group or your office or classroom, even if you don’t have solutions, your calm, consistent presence makes all the difference. so teens need to know that they’re not alone. especially when facing fears like this, but.

We thank you guys so much for listening. Be sure to follow us on all of our social media whenever we release podcasts. But again, thank you so much.

 

Karlie Duke
Karlie Duke

Communications Director

Tobin Hodges
Tobin Hodges

Program Director

Caleb Hatchett
Caleb Hatchett

Podcast Host

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